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- Tasks: Support customers by maintaining and repairing high-speed packaging machines.
- Company: Join a leading packaging solutions provider with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and professional development.
- Why this job: Make a real impact by ensuring machines run efficiently and safely.
- Qualifications: Experience with electro-mechanical machinery and a customer-oriented mindset.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Job Purpose
This role is primarily about supporting our customers in the United Kingdom and occasionally overseas and ensuring that their Smurfit Westrock high speed packaging machines are maintained in excellent condition and run at >98% efficiency. The Field Service Technician is responsible for the safety, installation, commissioning, maintenance, and repair of Smurfit Westrock packaging equipment in use at our customer's sites. They ensure that we always work safely and are actively involved in the continuous improvement of our work practices as well as implementing projects.
Role Responsibilities
- Ensuring the safe operation and maintenance of Smurfit Westrock machines
- Installation, commissioning, and customer acceptance of new machines
- Proactively monitoring machine performance and intervening to ensure maximum efficiency
- Proactively managing scheduled maintenance of machines entrusted to you (actively looking for and resolving problems before they become issues for our customers)
- Assessing machine mechanical wear and conducting the planned replacement of worn components
- Improve the knowledge and skills of customer operators and maintainers and creating Standard Operating Procedures (SOPs) where needed
- Actively involved with the team to improve our own work practices
- Troubleshooting electrical and mechanical faults and quickly escalating to colleagues when required
- Ensuring that the correct tools, spare parts and consumables are available
- Input to the continuous improvement of Smurfit Westrock’s machine design
Knowledge, Skills, Experience
- Ideally 3 to 5 years’ experience of installing, maintaining, and repairing electro-mechanical machinery
- Knowledge and practical experience of PLCs and Mechatronic systems
- Independent, customer-oriented way of working
- Performance-oriented thinking and acting
- Willingness to challenge “we have always done it like this” thinking
- Willingness to travel
- Language: English (Another European language is a plus)
- Project management experience is a plus
- LEAN and Six Sigma experience is a plus
Service Engineer - Packaging Machinery employer: Smurfit Westrock plc
Contact Detail:
Smurfit Westrock plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - Packaging Machinery
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with fellow engineers. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge of packaging machinery and problem-solving abilities during interviews. Use real-life examples to highlight how you've tackled challenges in the past.
✨Tip Number 3
Be proactive! If you see a company you're interested in, don’t wait for them to post a job. Reach out directly, express your interest, and ask if they have any upcoming opportunities. It shows initiative and enthusiasm!
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it’s a great way to ensure your application gets seen by the right people. Don’t miss out on your dream job!
We think you need these skills to ace Service Engineer - Packaging Machinery
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with electro-mechanical machinery and any relevant projects you've worked on. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a bit of personality, so let us know what drives you!
Show Off Your Problem-Solving Skills: In your application, mention specific instances where you’ve troubleshot issues or improved processes. We’re looking for candidates who can think on their feet and tackle challenges head-on, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Smurfit Westrock plc
✨Know Your Stuff
Make sure you brush up on your knowledge of electro-mechanical machinery and PLCs. Be ready to discuss your hands-on experience with these systems, as well as any troubleshooting you've done in the past. This will show that you're not just familiar with the theory but can also apply it practically.
✨Show Your Problem-Solving Skills
Prepare examples of how you've proactively identified and resolved issues in previous roles. Think about times when you improved machine efficiency or implemented new processes. This will demonstrate your performance-oriented mindset and willingness to challenge the status quo.
✨Be Customer-Focused
Since this role involves a lot of customer interaction, be ready to talk about how you've supported clients in the past. Highlight your ability to communicate technical information clearly and how you've helped customers understand their machinery better. This will show that you’re not just technically skilled but also great at building relationships.
✨Emphasise Continuous Improvement
Discuss any experience you have with LEAN or Six Sigma methodologies. If you've been involved in projects that aimed at improving work practices or machine design, make sure to mention them. This will align perfectly with the company's focus on continuous improvement and innovation.
