At a Glance
- Tasks: Lead a team, ensure guest satisfaction, and manage daily operations.
- Company: Join Hall & Woodhouse, a family-owned brewery with a great workplace culture.
- Benefits: Earn £13.70 per hour plus tips, enjoy 60% off meals, and access career progression.
- Other info: Enjoy a fun work environment with opportunities for growth and recognition.
- Why this job: Be part of a supportive team in a stunning pub with amazing views.
- Qualifications: Experience in hospitality and leadership skills are essential.
The predicted salary is between 28500 - 30000 £ per year.
Pub Management + £13.70 per hour + Tips + 60% off meals + Clear Career Progression
About Hall & Woodhouse - Sunday Times Best Place to Work
Hall & Woodhouse is the Dorset based brewer that owns over 150 high end pub restaurants and inns throughout the South of England. Founded in 1777 we are a family owned company that blends the best traditional values with a progressive and inclusive approach to business.
The Sensational Smugglers Inn is a traditional English pub with stunning views overlooking the Isle of Portland. With a beautiful garden for summer, as well as roaring log fires and oak beams inside for the longer and colder winter nights, the Smugglers can be truly enjoyed all year around.
We’re now looking to strengthen our leadership team with an enthusiastic Shift Leader.
What you'll get as a Shift Leader at Hall & Woodhouse:
- Pay of £13.70 per hour
- Share of tips on top of base pay
- Bonus scheme
- Generous lifestyle benefits with extra rewards for exceptional performance
- Clear career pathway to General Manager at H&W
- 60% off meals while on duty
- Consistent 5‑day working week supporting work–life balance
- A fun, supportive and sustainable workplace
- A warm welcome from a team that helps you shine
What you'll need to be:
- A shift leader or assistant manager who is kind, calm and approachable
- Confident overseeing opening/closing, safety and security procedures
- Well‑presented, detail‑focused and professional
- Willing to support the GM in coaching and developing the team
- Logical, organized and able to manage multiple tasks
- Driven to deliver outstanding guest experiences
- Able to work days, evenings and weekends and reliably manage the commute
- A natural host who loves creating day making moments
- Looking for an employer that recognizes and rewards talent
- Experienced in hospitality, ideally with supervisory experience in a busy food‑led environment
If you care about what you do and want to grow with a supportive team, apply today.
Shift Leader — Lead Guests, Grow to GM, with Tips & Perks employer: Smugglers Inn
Hall & Woodhouse is an exceptional employer, renowned for its supportive and inclusive work culture, offering a clear career progression path from Shift Leader to General Manager. With competitive pay, generous lifestyle benefits, and a stunning location at the Smugglers Inn overlooking the Isle of Portland, employees enjoy a rewarding environment that values talent and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Leader — Lead Guests, Grow to GM, with Tips & Perks
✨Tip Number 1
Network like a pro! Chat with folks in the industry, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on a Shift Leader role at Hall & Woodhouse!
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for hospitality and how you can create those day-making moments for guests. Be yourself and let your enthusiasm shine through!
✨Tip Number 3
Prepare some questions for your interviewers. Ask about their team culture or what a typical day looks like for a Shift Leader. This shows you’re genuinely interested in the role and helps you figure out if it’s the right fit for you.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll get all the latest updates on openings and perks directly from us!
We think you need these skills to ace Shift Leader — Lead Guests, Grow to GM, with Tips & Perks
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your enthusiasm for creating memorable guest experiences—this is what we value at Hall & Woodhouse!
Tailor Your Application:Make sure to customise your application to reflect the qualities we're looking for in a Shift Leader. Mention your supervisory experience and how you’ve successfully managed teams in busy environments. We want to see how you fit into our family!
Be Professional Yet Approachable:While it’s important to maintain a professional tone, don’t be afraid to let your personality come through. We’re looking for someone who is kind and approachable, so feel free to share a bit about yourself and your style of leadership.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at Hall & Woodhouse!
How to prepare for a job interview at Smugglers Inn
✨Know the Company Inside Out
Before your interview, take some time to research Hall & Woodhouse. Understand their values, history, and what makes them a Sunday Times Best Place to Work. This will not only impress your interviewers but also help you align your answers with their culture.
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to manage a team effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved guest experiences. Be ready to discuss how you can support the GM in coaching and developing the team.
✨Emphasise Guest Experience
Hall & Woodhouse is all about creating memorable moments for guests. Think of specific instances where you've gone above and beyond to enhance customer satisfaction. Share these stories during your interview to highlight your commitment to outstanding guest experiences.
✨Dress the Part
First impressions matter! Make sure you present yourself well for the interview. Dress smartly and professionally, reflecting the high standards of Hall & Woodhouse. A well-presented appearance shows that you take the opportunity seriously and are ready to represent the brand.
