Shift Leader

Shift Leader

Full-Time 28500 - 30000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a vibrant team in delivering exceptional guest experiences at a stunning pub.
  • Company: Join Hall & Woodhouse, a family-owned brewery recognised as a Sunday Times Best Place to Work.
  • Benefits: Earn £13.70 per hour plus tips, with 60% off meals and a bonus scheme.
  • Other info: Enjoy a consistent work-life balance with a 5-day working week.
  • Why this job: Grow your career with clear pathways to management in a fun, supportive environment.
  • Qualifications: Experience in hospitality with leadership skills and a passion for guest satisfaction.

The predicted salary is between 28500 - 30000 £ per year.

About Hall & Woodhouse - Sunday Times Best Place to Work

Hall & Woodhouse is the Dorset based brewer that owns over 150 high end pub restaurants and inns throughout the South of England. Founded in 1777, we are a family owned company that blends the best traditional values with a progressive and inclusive approach to business.

The Sensational Smugglers Inn is part of the Hall & Woodhouse family of exceptional destination inns and is close to the town of Weymouth on the cliff tops of the South West Coast Path. The Smugglers Inn is a traditional English pub with stunning views overlooking the Isle of Portland. With a beautiful garden for summer, as well as roaring log fires and oak beams inside for the longer and colder winter nights, the Smugglers can be truly enjoyed all year around.

We’re now looking to strengthen our leadership team with an enthusiastic Shift Leader.

What you'll get as a Shift Leader at Hall & Woodhouse:

  • Pay of £13.70 per hour
  • Share of tips on top of base pay
  • Bonus scheme
  • Generous lifestyle benefits with extra rewards for exceptional performance
  • Clear career pathway to General Manager at H&W
  • 60% off meals while on duty
  • Consistent 5‑day working week supporting work–life balance
  • A fun, supportive and sustainable workplace
  • A warm welcome from a team that helps you shine—at a Sunday Times Best Places to Work company

What you'll need to be:

  • A shift leader or assistant manager who is kind, calm and approachable
  • Confident overseeing opening/closing, safety and security procedures
  • Well‑presented, detail‑focused and professional
  • Willing to support the GM in coaching and developing the team
  • Logical, organized and able to manage multiple tasks
  • Driven to deliver outstanding guest experiences
  • Able to work days, evenings and weekends and reliably manage the commute
  • A natural host who loves creating day making moments
  • Looking for an employer that recognizes and rewards talent
  • Experienced in hospitality, ideally with supervisory experience in a busy food‑led environment

If you care about what you do and want to grow with a supportive team, apply today.

Shift Leader employer: Smugglers Inn

Hall & Woodhouse is an exceptional employer, renowned for its supportive and inclusive work culture, offering a competitive pay of £13.70 per hour plus tips, and generous benefits such as 60% off meals. With a clear career progression pathway to General Manager and a commitment to work-life balance, employees thrive in a fun environment that values their contributions, all while enjoying the stunning views and warm atmosphere of the Smugglers Inn.

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Contact Details:

Smugglers Inn Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Leader

Tip Number 1

Network like a pro! Chat with folks in the industry, attend local events, and don’t be shy about reaching out on social media. You never know who might have the inside scoop on a Shift Leader role at Hall & Woodhouse!

Tip Number 2

Show off your personality during interviews! Hall & Woodhouse values a warm and approachable vibe, so let your passion for hospitality shine through. Share stories that highlight your experience and how you create memorable moments for guests.

Tip Number 3

Prepare some questions to ask your interviewer. This shows you're genuinely interested in the role and the company. Ask about their team culture or what a typical day looks like for a Shift Leader at the Smugglers Inn.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Hall & Woodhouse family right from the start!

We think you need these skills to ace Shift Leader

Leadership Skills
Customer Service
Team Management
Organisational Skills
Attention to Detail
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and what makes you a great fit for the Shift Leader role.

Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience in pub management or supervisory roles. We love seeing how your past experiences align with what we’re looking for, so be specific about your achievements!

Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for Hall & Woodhouse. Keep it engaging and concise, and don’t forget to mention why you’re excited about joining our team at the Smugglers Inn!

Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at Hall & Woodhouse!

How to prepare for a job interview at Smugglers Inn

Know the Company Inside Out

Before your interview, take some time to research Hall & Woodhouse. Understand their values, history, and what makes them a Sunday Times Best Place to Work. This will not only impress your interviewers but also help you align your answers with their company culture.

Showcase Your Leadership Skills

As a Shift Leader, you'll need to demonstrate your ability to manage a team effectively. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved service quality. Be ready to discuss how you can support the General Manager in coaching and developing the team.

Emphasise Guest Experience

Hall & Woodhouse values outstanding guest experiences. Think of specific instances where you've gone above and beyond for customers. Share these stories during your interview to highlight your commitment to creating memorable moments for guests.

Dress to Impress

First impressions matter! Make sure you present yourself well by dressing smartly and professionally. A well-put-together appearance shows that you respect the interview process and understand the importance of being detail-focused in a hospitality environment.