SMT is a leading full-service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling, and transport industry. Launched in 2010, we have already obtained a significant heritage that dates back to 1946. Our mix of agility and international experience gives us the advantage of a synergetic environment. We are active in large parts of Africa, Belgium & Luxembourg, Great Britain, the Netherlands, and in US.
Job Title: Specialist Engineer
Location: Brownhills, Birmingham
Contract: Full Time, Permanent
Salary: Competitive, Depending on Experience
About the Role
At SMT GB, we're looking for an exceptional Specialist Engineer to become the technical authority within our Brownhills depot, supporting one of the world's leading construction equipment brands.
This is a senior engineering position for an individual who thrives on solving complex technical challenges, leading by example, and sharing expertise with others. Acting as the depot's recognised subject matter expert, you will support the diagnosis and resolution of advanced machine issues, drive technical best practice, and help develop the capability of engineers across the wider service team.
Working closely with Field Service Engineers, Workshop Engineers, Customer Support Representatives, manufacturers, and customers, you'll play a vital role in maximising machine uptime, improving first-time fix rates, and ensuring our customers receive industry-leading support.
This is an excellent opportunity for a highly skilled engineer looking to take the next step in their career without moving away from hands-on engineering.
Key Responsibilities
As a Specialist Engineer, you will provide technical leadership and support across a diverse fleet of Volvo Construction Equipment, helping to deliver exceptional service standards and customer satisfaction.
Key duties will include:
- Acting as the lead escalation point for complex mechanical, hydraulic, electrical and electronic faults.
- Supporting engineers with advanced diagnostics, troubleshooting and repair strategies both remotely and on-site.
- Carrying out detailed root cause investigations and implementing effective long-term corrective actions.
- Working closely with Volvo technical support teams to resolve challenging machine issues.
- Providing coaching, mentoring and technical guidance to engineers across the service operation.
- Supporting apprentice development and contributing to the upskilling of engineering colleagues.
- Analysing machine health, service data and recurring failures to identify improvement opportunities.
- Assisting with new product introductions, software updates and emerging technologies.
- Promoting best practice in safety, quality and service delivery.
- Supporting continuous improvement initiatives that enhance machine reliability, workshop efficiency and customer experience.
About You
You'll be an experienced engineer with extensive knowledge of construction equipment and a passion for technical problem-solving. You enjoy tackling the issues others cannot solve and take pride in supporting colleagues to achieve the highest standards.
You will possess:
- A recognised engineering qualification in Mechanical, Electrical, Automotive or a related discipline.
- Significant experience maintaining, repairing and diagnosing heavy plant, construction equipment or specialist machinery.
- Expert fault-finding skills across hydraulic, electrical, electronic and engine systems.
- Strong knowledge of diagnostic processes, OEM service information and technical support systems.
- Experience mentoring, coaching or providing technical guidance to engineers.
- The ability to communicate effectively with engineers, customers and business stakeholders.
- A proactive and analytical approach to identifying and solving technical problems.
- Excellent attention to detail and commitment to safe working practices.
- Strong IT skills and confidence using diagnostic software and digital systems.
- A full UK driving licence.
Desirable
- Experience working with Volvo Construction Equipment.
- Previous experience in a Technical Support Engineer, Specialist Engineer, Master Technician or Senior Engineer capacity.
- Knowledge of telematics, machine control systems and modern construction equipment technologies.
Why Join SMT GB?
At SMT GB, we're committed to investing in our people and developing engineering excellence. You'll join a business that values expertise, innovation and teamwork, while working with premium Volvo Construction Equipment and industry-leading technology.
In return, we offer:
- Competitive salary and attractive benefits package.
- Company pension scheme.
- Healthcare cash plan.
- Life assurance.
- Ongoing manufacturer and technical training.
- Career development opportunities within a growing business.
- Access to the latest diagnostic tools and technologies.
- An inclusive and supportive working environment where your expertise is valued.
Closing Date & Interview Process
Applications will be reviewed as they are received, and we reserve the right to close the vacancy early should a sufficient number of suitable applications be received. Early application is therefore encouraged.
SMT GB is unable to offer visa sponsorship for this position now or in the future. All applicants must have an unrestricted right to work in the UK.
Our values
Our way of working as a professional community, can be best described as Caring, Daring and Sharing. Caring because we are service-minded, and we always like to go the extra mile for our customers and give our people the attention and care they deserve. Daring because we are innovative in our business, constantly looking for smart improvement. And finally Sharing because we realize we’re doing this together; with our clients, with a great team of skilled specialists, excellent manufacturers and reliable suppliers. These values create an engaging environment for passionate people who like to work in a place with purpose.
SMT does not accept unsolicited CVs or applications from headhunters, recruitment agencies, selection agencies, or any other third party, unless prior written consent has been given by SMT. These parties are not permitted to submit CVs or applications to SMT or its employees in any form, including, but not limited to, email, social media or online platforms, whether directly or indirectly.
Any CVs or applications submitted in breach of this policy will be treated as unsolicited and will not create any obligation for SMT. SMT will not acknowledge or accept any claim for compensation, costs or fees arising from such submissions. SMT also expressly reserves the right to contact any candidates directly, without this creating any obligation towards the party that submitted their details
Specialist Engineer in Tamworth employer: SMT GB
SMT GB is an exceptional employer, offering a dynamic work environment where Field Service Engineers can thrive while servicing cutting-edge Volvo construction equipment. With a strong emphasis on employee development and a culture that values independence and excellence in customer service, you will find ample opportunities for growth and skill enhancement in the vibrant Reading area.
