Stock Controller - Stock Control

SMT is a leading full-service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling, and transport industry. Launched in 2010, we have already obtained a significant heritage that dates back to 1946. Our mix of agility and international experience gives us the advantage of a synergetic environment. We are active in large parts of Africa, Belgium, Luxembourg, Great Britain, the Netherlands, and the US.

Location: Duxford, Cambridgeshire

Contract: Full-time, Permanent

Are you an organised and customer-focused professional with experience in stock control, parts administration, procurement, or supply chain operations? We're looking for a Stock Controller to join our team at Duxford, playing a vital role in ensuring our parts operation delivers outstanding service to both internal and external customers.

What you'll be doing

In this role, you'll be responsible for coordinating parts ordering activities across the business, maintaining optimum inventory levels, and supporting the efficient movement of parts throughout the network. Working closely with suppliers, internal stakeholders, and Volvo systems, you'll help ensure the right parts are available at the right time while maintaining high levels of accuracy and customer satisfaction.

Key responsibilities include:

• Managing parts ordering activities with Volvo and non-Volvo suppliers to support customer and business requirements.
• Monitoring stock availability, backorders, supplier performance, and inventory levels to maximise service delivery.
• Supporting import, export, dealer-to-dealer, and drop-shipment activities while ensuring correct processes are followed.
• Maintaining accurate parts records, system updates, invoice reconciliations, and supplier information within the Dealer Management System (DMS).
• Providing excellent customer support by responding to parts availability enquiries, lead time requests, and stock-related queries.

What you'll need

We're looking for a proactive and detail-oriented individual who can work effectively in a fast-paced environment while maintaining excellent levels of accuracy and customer service.

To be successful, you'll have:

• Experience within stock control, inventory management, procurement, parts administration, logistics, or a similar operational environment.
• Strong customer service and communication skills, with the confidence to build relationships with internal and external stakeholders.
• The ability to work independently, prioritise workloads, and meet deadlines in a busy environment.
• Good analytical skills and a proactive approach to identifying process improvements.
• Strong Microsoft Office skills and the ability to work confidently across multiple systems.

What's in it for you?

Alongside a competitive salary, we offer a comprehensive benefits package designed to support your health, wellbeing, finances, and work-life balance. Benefits include a Health Cash Plan, 24/7 GP access, free physiotherapy support, enhanced family leave, enhanced sick pay, IVF support, pension contributions matched up to 5%, car leasing and cycle-to-work schemes, plus access to a wide range of retail and lifestyle discounts.

You'll also benefit from our refer-a-friend scheme, paid volunteering day, long service awards, Christmas shutdown as part of your holiday allowance, and opportunities to get involved through our Employee Council, Social Committee, and Caring, Daring, Sharing awards programme.

Closing Date & Interview Process

We review applications on an ongoing basis and may close this advert early should sufficient suitable applications be received. Early applications are therefore encouraged.

Our values

Our way of working as a professional community can be best described as Caring, Daring and Sharing. Caring because we are service-minded, and we always like to go the extra mile for our customers and give our people the attention and care they deserve. Daring because we are innovative in our business, constantly looking for smart improvement. And finally Sharing because we realize we’re doing this together; with our clients, with a great team of skilled specialists, excellent manufacturers and reliable suppliers. These values create an engaging environment for passionate people who like to work in a place with purpose.