At a Glance
- Tasks: Service and repair Volvo construction equipment while delivering top-notch customer experiences.
- Company: Join a leading distribution company with a rich heritage and international presence.
- Benefits: Competitive salary, health support, career development, and a supportive team environment.
- Other info: Flexible working hours with opportunities for overtime and skill development.
- Why this job: Combine your engineering skills with customer service in a dynamic field-based role.
- Qualifications: Engineering qualification and experience with heavy plant or construction equipment required.
The predicted salary is between 30000 - 40000 £ per year.
SMT is a leading full-service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling, and transport industry. Launched in 2010, we have already obtained a significant heritage that dates back to 1946. Our mix of agility and international experience gives us the advantage of a synergetic environment. We are active in large parts of Africa, Belgium & Luxembourg, Great Britain, the Netherlands, and in the US.
We are looking for a Field Service Engineer to support our operations across the Leicester area. This is a field-based role where you will be responsible for servicing, maintaining and repairing Volvo construction equipment at customer sites, ensuring we deliver a first-class experience to both internal and external customers. You will combine strong technical expertise with a commercially focused mindset, identifying service opportunities while delivering efficient and high-quality repairs.
Key Responsibilities- Service, maintain and repair Volvo construction and associated equipment
- Diagnose faults using technical expertise and diagnostic tools, providing clear guidance to customers
- Work in line with quotations and time guides, identifying additional work where required
- Complete all reports, job cards and timesheets accurately in real time
- Identify opportunities to promote additional services and aftermarket solutions
You will be a skilled and customer-focused engineer, comfortable working independently in a field-based role while maintaining high technical and safety standards.
Qualifications- Engineering qualification (e.g. NVQ Level 3 / City & Guilds in Plant, HGV or similar)
- Proven experience maintaining and repairing heavy plant or construction equipment
- Strong diagnostic and problem-solving skills across mechanical, hydraulic and electrical systems
- Excellent communication skills with a customer-focused approach
- Full UK driving licence and ability to work flexibly, including overtime and call-outs
- Experience with welding or fabrication
- Advanced knowledge of hydraulics, electrics or emissions systems
Alongside a competitive salary, we offer a wide range of benefits designed to support your health, wellbeing, finances and career development. You will be part of a supportive team environment with opportunities to grow and develop your skills.
We review applications on an ongoing basis and may close this advert early if sufficient suitable applications are received. Early application is therefore encouraged.
Field Service Engineer in Loughborough employer: SMT GB
At SMT, we pride ourselves on being an excellent employer, offering a dynamic and supportive work environment for our Field Service Engineers in Leicester and surrounding areas. With a strong focus on employee growth and development, we provide comprehensive benefits that enhance your health and wellbeing, alongside opportunities to advance your career within a company that values agility and international experience. Join us to be part of a team that is committed to delivering exceptional service while fostering a culture of collaboration and innovation.
