MPC Administrator in London

SMT is a leading full‑service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling and transport industry. Launched in 2010 and with heritage dating back to 1946, we combine agility and international experience to operate across large parts of Africa, Belgium & Luxembourg, Great Britain, the Netherlands, and the US.

We are seeking an organized and proactive MPC Administrator to join our team. In this role you will manage works orders from receipt through invoicing and delivery, ensuring all deadlines are met efficiently, and liaise with suppliers, contractors and internal departments for seamless coordination. A key responsibility is issuing the necessary CE certification to comply with CE directives, ensuring all processes meet required standards.

What You’ll Be Doing

• Oversee progress of new machine arrivals and deliveries, providing updates to Sales teams in Duxford.
• Convert work orders into job packs for the workshop.
• Process internal and external orders, invoices and warranty claims.
• Liaise with preferred suppliers and contractors on‑site.
• Issue necessary Construction Equipment certification from Immingham.
• Complete Notification of Delivery routine and close cases when work is finished.
• Post engineer’s labour hours into the Integrated Dealer Management System (IDMS).
• Upload documents to SMT safety databases.
• Book machine and article deliveries, prepare dispatch documentation, and collate holiday forms.
• Provide cover for the Team Leader as needed and adhere to health, safety, quality and environmental standards.

What You’ll Bring

• Previous experience in an administrative role, ideally within an order processing or customer service setting.
• Exceptional organisational abilities, enabling you to juggle multiple tasks and prioritise with ease.
• Outstanding communication skills, both written and verbal.
• Skilled in Microsoft Office Suite, especially Excel, for tracking progress and generating reports.
• Strong analytical skills and keen eye for detail.
• Capable of thriving independently as well as collaborating effectively within a team.

Desirable

• Experience in the heavy machinery or construction industry.

Benefits

Alongside a competitive salary we offer a host of benefits.

Health and Wellbeing

• Health Cash Plan – Claim money back on prescriptions (including HRT), glasses, dentist appointments, physio, and more. We cover the basic plan with an option to upgrade.
• Free Physio Access – Speak to a physio by phone or video.
• 24/7 GP Service – Private GP access anytime.
• Additional health and wellbeing support and benefits.

Life Outside of Work

• Enhanced Sick Pay – Extra support when you’re unwell.
• Family Leave – Enhanced maternity, paternity and adoption leave.
• IVF Support – Paid time off for treatment and appointments.
• Retirement Support – Bonuses and phasedown days when it’s time to retire.

Financial Extras

• Pension – We match your contributions up to 5%.
• Car Leasing – Salary sacrifice schemes through Tusker or Octopus.
• Cycle to Work – Save on a new bike and accessories.
• Discounts Platform – Save on groceries, holidays, shopping and more.

Being Part of the Team

• Refer‑a‑friend bonus, long service awards from three years, a paid volunteering day each year, Christmas shutdown as part of your holiday allowance, and opportunities to get involved through the Employee Council, Social Committee, and Caring, Daring, Sharing awards.

Our way of working as a professional community is best described as Caring, Daring and Sharing, creating an engaging environment for passionate people who want to work in a purposeful place.