At a Glance
- Tasks: Service and repair heavy machinery while delivering top-notch customer support.
- Company: Dynamic company focused on innovation in the construction equipment sector.
- Benefits: Competitive salary, generous leave, pension contributions, and wellness support.
- Other info: Enjoy a supportive work environment with various employee benefits and training opportunities.
- Why this job: Join a team that values your skills and offers real career growth opportunities.
- Qualifications: Engineering qualification and experience in heavy machinery repair required.
The predicted salary is between 36000 - 60000 £ per year.
About the Role: We are looking for a Field Service Engineer - Road Machinery. This role will be part of a team of engineers covering the central belt of Scotland. The focus of this role is to ensure we deliver a first-class service to both internal and external customers. To actively seek revenue opportunities and discuss these with customers, Customer Support Representatives, and your Line Manager.
What you will be doing:
- Service and repair Dynapac Machinery, Volvo construction equipment or miscellaneous equipment.
- Identify mechanical problems, using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer.
- Carrying out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions.
- Work in line with quotations and time guides, highlighting to management where additional work may be required.
- Ensure software updates are installed as new versions are released.
- Complete tablet inputs, electronic reports and timesheets in 'real time' providing comprehensive details of the work undertaken.
- Order parts for your work as necessary and return parts in a clean condition and at the time of job completion.
- Able to work overtime as and when required and to honour reasonable call-out requests.
- Attend any relevant product or systems training courses.
Requirements Knowledge, Skills, And Experience: In order to set you up for success, we look for the following skills and experience:
- A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (i.e. NVQ 3/C&G).
- Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
- Advanced diagnostic and troubleshooting skills and comprehensive understanding of hydraulics, electrics and EATS.
- Ability to communicate efficiently with colleagues, management and customers.
- Work with a cost-conscious mindset to ensure maximum profitability.
- Ability to problem solve and high level of diagnostic skills.
- Confident using computer systems and Outlook.
- High levels of attention to detail.
- Conscientious in all aspects of the job.
- Highly responsible, reliable, honest and trustworthy.
- Ability to understand technical literature/systems.
Desirable:
- Experience of Welding and Fabrication.
Benefits What We Offer You: In addition to a competitive salary, you will have access to the following benefits:
- 5% Employer Pension contribution.
- 25 days annual leave + Bank Holidays.
- Cycle to Work Scheme.
- Life Assurance 4 x annual salary.
- Yulife – Wellbeing App offering discounts and vouchers.
- Financial/Physical/Mental Health Counselling and Coaching sessions.
- Free Will writing service.
- EAP, which includes 24/7 Doctor access.
- Healthshield – Cashplan for all employees.
- Family Friendly policies.
- Company events.
Field Service Engineer in Livingston employer: SMT GB
As a Field Service Engineer with us, you will join a dynamic team dedicated to delivering exceptional service across the central belt of Scotland. We pride ourselves on fostering a supportive work culture that prioritises employee growth through ongoing training and development opportunities, alongside a comprehensive benefits package that includes generous annual leave, a robust pension scheme, and wellness initiatives. Our commitment to your professional journey and well-being makes us an outstanding employer for those seeking a rewarding career in the engineering sector.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Livingston
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Service Engineer in Livingston
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch SMT GB's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at SMT GB. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at SMT GB
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at SMT GB.
