At a Glance
- Tasks: Service and repair Volvo construction equipment on-site, ensuring top-notch customer satisfaction.
- Company: Join a leading distribution company with a rich heritage and a supportive team culture.
- Benefits: Competitive salary, health support, career development, and a flexible work environment.
- Other info: Dynamic role with opportunities for growth and skill development.
- Why this job: Make a real impact in the field while working with cutting-edge machinery.
- Qualifications: Engineering qualification and experience with heavy plant or construction equipment required.
The predicted salary is between 31500 - 38500 £ per year.
SMT is a leading full-service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling, and transport industry. Launched in 2010, we have already obtained a significant heritage that dates back to 1946. Our mix of agility and international experience gives us the advantage of a synergetic environment. We are active in large parts of Africa, Belgium, Luxembourg, Great Britain, the Netherlands, and the US.
Location: Leicester & Surrounding Areas
Contract: Full-time, Permanent
Salary: Competitive; Depending on Experience
About the role
We are looking for a Field Service Engineer to support our operations across the Leicester area. This is a field-based role where you will be responsible for servicing, maintaining and repairing Volvo construction equipment at customer sites, ensuring we deliver a first-class experience to both internal and external customers. You will combine strong technical expertise with a commercially focused mindset, identifying service opportunities while delivering efficient and high-quality repairs.
Key responsibilities
- You will be responsible for delivering on-site service and maintenance, ensuring machinery is repaired efficiently and customer expectations are consistently met.
- Service, maintain and repair Volvo construction and associated equipment.
- Diagnose faults using technical expertise and diagnostic tools, providing clear guidance to customers.
- Work in line with quotations and time guides, identifying additional work where required.
- Complete all reports, job cards and timesheets accurately in real time.
- Identify opportunities to promote additional services and aftermarket solutions.
About you
- You will be a skilled and customer-focused engineer, comfortable working independently in a field-based role while maintaining high technical and safety standards.
- Engineering qualification (e.g. NVQ Level 3 / City & Guilds in Plant, HGV or similar).
- Proven experience maintaining and repairing heavy plant or construction equipment.
- Strong diagnostic and problem-solving skills across mechanical, hydraulic and electrical systems.
- Excellent communication skills with a customer-focused approach.
- Full UK driving licence and ability to work flexibly, including overtime and call-outs.
- Desirable: Experience with welding or fabrication; Advanced knowledge of hydraulics, electrics or emissions systems.
Why join us?
Alongside a competitive salary, we offer a wide range of benefits designed to support your health, wellbeing, finances and career development. You will be part of a supportive team environment with opportunities to grow and develop your skills.
Closing date & interview process
We review applications on an ongoing basis and may close this advert early if sufficient suitable applications are received. Early application is therefore encouraged.
Our values
Our way of working as a professional community can be best described as Caring, Daring and Sharing. Caring because we are service-minded, and we always like to go the extra mile for our customers and give our people the attention and care they deserve. Daring because we are innovative in our business, constantly looking for smart improvement. And finally Sharing because we realize we’re doing this together; with our clients, with a great team of skilled specialists, excellent manufacturers and reliable suppliers. These values create an engaging environment for passionate people who like to work in a place with purpose.
Field Service Engineer in Leicester employer: SMT GB
SMT GB is an excellent employer, offering a dynamic work culture that prioritises employee growth and development. As a Field Service Engineer in Leicester & Surrounding Areas, you will benefit from competitive salaries, comprehensive training programmes, and the opportunity to work with cutting-edge Volvo construction equipment, all while being part of a supportive team dedicated to delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Leicester
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to SMT GB as a field sales pro!
✨Scout Out the Competition
Research potential competitors for SMT GB and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up SMT GB’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer in Leicester
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at SMT GB, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at SMT GB, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at SMT GB.
How to prepare for a job interview at SMT GB
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that SMT GB offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in SMT GB but also helps you get a feel for whether you’d thrive in that environment.
