MPC Administrator in Immingham

SMT is a leading full‑service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling, and transport industry. Launched in 2010, we have already obtained a significant heritage that dates back to 1946. Our mix of agility and international experience gives us the advantage of a synergetic environment. We are active in large parts of Africa, Belgium & Luxembourg, Great Britain, the Netherlands, and in US.

Grade: 11

Location: Immingham

Contract: Full‑time, permanent

We are seeking an organised and proactive MPC Administrator to join our team. In this role, you will manage the process of works orders from receipt through to invoicing and delivery, ensuring all deadlines are met efficiently. You’ll also liaise with suppliers, contractors, and internal departments to ensure seamless coordination. A key responsibility will be issuing the necessary certifications to comply with CE directives, ensuring that all processes meet required standards. If you enjoy working in a dynamic environment and are committed to operational excellence, this role could be the perfect fit for you.

What You’ll Be Doing

• Oversee the progress of new machine arrivals and deliveries, providing updates to Sales teams in Duxford.
• Convert work orders into job packs for the workshop.
• Process internal/external orders, invoices, and warranty claims.
• Liaise with preferred suppliers and contractors on‑site.
• Issue necessary Construction Equipment (CE) certification from Immingham.
• Complete the Notification of Delivery routine and close cases when work is finished.
• Post engineer’s labour hours into the Integrated Dealer Management System (IDMS).
• Upload documents to SMT safety databases.
• Book in machine and article deliveries, prepare dispatch documentation, and collate holiday forms.
• Provide cover for the Team Leader as needed and adhere to health, safety, quality, and environmental standards.

What You’ll Bring

• Previous experience in an administrative role, ideally within an order processing or customer service setting.
• Exceptional organisational abilities, enabling you to juggle multiple tasks and prioritise with ease.
• Outstanding communication skills, both written and verbal.
• Skilled in using Microsoft Office Suite, particularly Excel, for tracking progress and generating reports.
• A keen eye for detail paired with strong analytical skills.
• Capable of thriving independently as well as collaborating effectively within a team.

Desirable

• Experience within the heavy machinery or construction industry.

What's in it for you?

Alongside a competitive salary we offer you a host of fantastic benefits!

Taking Care of You

• Health Cash Plan – Claim money back on prescriptions (including HRT), glasses, dentist appointments, physio and more. We cover your basic plan, with the option to upgrade.
• Free Physio Access – Speak to a physio by phone or video.
• 24/7 GP Service – Private GP access anytime.
• That’s not all – We also offer a whole host of additional Health & Wellbeing Support and benefits.

Life Outside of Work

• Enhanced Sick Pay – Extra support when you’re unwell, meaning you can rest a little easier while you recover.
• Family Leave – Enhanced maternity, paternity and adoption leave.
• IVF Support – Paid time off for treatment and appointments.
• Retirement Support – Enjoy bonuses and phased‑down days when it’s time to retire.

Financial Extras

• Pension – We match your contributions up to 5%.
• Car Leasing – Salary sacrifice schemes through Tusker or Octopus.
• Cycle to Work – Save on a new bike and accessories.
• Discounts Platform – Save on groceries, holidays, shopping and more.

Feeling Part of the Team

You’ll also have access to a range of team‑focused benefits, including a refer‑a‑friend bonus, long service awards starting at three years, a paid volunteering day each year, Christmas shutdown as part of your holiday allowance, and plenty of opportunities to get involved through our Employee Council, Social Committee, and Caring, Daring, Sharing awards.

Our values

Our way of working as a professional community can be best described as Caring, Daring and Sharing. Caring because we are service‑minded, and we always like to go the extra mile for our customers and give our people the attention and care they deserve. Daring because we are innovative in our business, constantly looking for smart improvement. And finally Sharing because we realise we’re doing this together; with our clients, with a great team of skilled specialists, excellent manufacturers and reliable suppliers. These values create an engaging environment for passionate people who like to work in a place with purpose.