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- Tasks: Service and repair Volvo construction equipment while identifying mechanical issues.
- Company: Join a leading company in the construction machinery sector.
- Benefits: Competitive salary, health cash plan, and flexible working options.
- Why this job: Make a real difference in the field with hands-on engineering work.
- Qualifications: Engineering qualification and experience with heavy machinery required.
- Other info: Enjoy a supportive culture with opportunities for growth and community involvement.
The predicted salary is between 36000 - 60000 £ per year.
About the Role:
We are seeking a Field Service Engineer to join our Stirling depot, covering North East Scotland.
What you will be doing:
- Service and repair Volvo construction equipment and other machinery
- Identify mechanical problems using technical knowledge and diagnostic equipment, providing guidance to customers
- Seek additional service revenue opportunities and promote aftermarket solutions
- Work according to quotations and time guides, informing management of additional work needed
- Install software updates as released
- Complete tablet inputs, electronic reports, and timesheets in real-time with detailed work descriptions
- Order parts as needed and return parts in good condition upon job completion
- Work overtime and respond to call-out requests as required
- Attend relevant product or system training courses
Requirements:
In order to succeed, you should have:
- A formal engineering qualification in Plant Maintenance, Agricultural/HGV mechanics, or a related discipline (e.g., NVQ 3/C&G)
- Experience in repairing and maintaining heavy construction plant, with proven skills in diesel engines, transmissions, hydraulics, and electrics
- Advanced diagnostic skills and a good understanding of hydraulics, electrics, and EATS systems
- Effective communication skills with colleagues, management, and customers
- A cost-conscious approach to maximize profitability
- Strong problem-solving and diagnostic abilities
- Proficiency with computer systems and Outlook
- Attention to detail and conscientiousness
- Responsibility, reliability, honesty, and trustworthiness
- Ability to understand technical literature and systems
- Residing within 20 miles of Aberdeen
Desirable:
- Experience in Welding and Fabrication
Benefits:
We offer a competitive salary along with a range of benefits:
Health & Wellbeing:
- Health Cash Plan for prescriptions, glasses, dental, physio, and more
- Free Physio Access via phone or video
- 24/7 private GP service
Life Outside Work:
- Enhanced Sick Pay
- Family Leave including maternity, paternity, and adoption leave
- IVF Support for treatments and appointments
- Retirement Support with bonuses and phased retirement options
Financial Perks:
- Pension with up to 5% employer contribution
- Car Leasing schemes via Tusker or Octopus
- Cycle to Work scheme
- Discounts on shopping, holidays, and more
Team & Culture:
- Refer-a-friend bonus
- Long service awards starting at three years
- Annual volunteering day
- Christmas shutdown holiday
- Opportunities through Employee Council, Social Committee, and awards
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Field Service Engineer employer: SMT GB
Contact Detail:
SMT GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field, especially those who work with heavy machinery. They might know about openings or can even refer you directly, which gives you a leg up.
✨Tip Number 2
Get hands-on! If you can, volunteer for projects or workshops related to field service engineering. This not only boosts your skills but also shows potential employers that you're proactive and passionate about your craft.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific machinery you've worked on and how you diagnosed and solved problems. We want to see your expertise shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Field Service Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Service Engineer role. Highlight your engineering qualifications and relevant experience with heavy construction plant. We want to see how your skills match what we're looking for!
Show Off Your Skills: In your application, don’t just list your qualifications—show us how you’ve used them! Talk about specific projects where you’ve diagnosed and repaired machinery. We love seeing real examples of your problem-solving abilities.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for your skills and experiences to make it easy for us to read. Remember, attention to detail is key in this role!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach all your documents in one go. Let’s get your application rolling!
How to prepare for a job interview at SMT GB
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to Volvo construction equipment and heavy machinery. Be ready to discuss your experience with diesel engines, hydraulics, and electrics, as well as any advanced diagnostic skills you possess.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled mechanical problems in the past. Think about specific situations where you identified issues and implemented effective solutions, as this will demonstrate your strong problem-solving abilities.
✨Communicate Clearly
Effective communication is key in this role. Practice explaining complex technical concepts in simple terms, as you'll need to guide customers and collaborate with colleagues. Being able to convey information clearly can set you apart.
✨Be Cost-Conscious
Since the role involves maximising profitability, come prepared to discuss how you've approached cost management in previous positions. Highlight any experiences where you identified additional service revenue opportunities or promoted aftermarket solutions.
