SMT GB is seeking a focused Parts Detailer to join the Central Parts Team in Duxford. You will provide expert parts information to internal and external customers, drive parts sales through upselling, and act as a technical specialist for complex enquiries, warranty claims, and product support.
You will mentor Parts Call Handlers and help develop product knowledge and technical capability while ensuring high levels of service and adherence to SMT GB standards.
Parts Detailer — Technical Support & Upsell Expert in Duxford employer: SMT GB
SMT GB is an exceptional employer, offering a dynamic work environment where Field Service Engineers can thrive while servicing cutting-edge Volvo construction equipment. With a strong emphasis on employee development and a culture that values independence and excellence in customer service, you will find ample opportunities for growth and skill enhancement in the vibrant Reading area.
