Machine Demonstrator (Demonstrator/Inspector) in Duxford

SMT is a leading full-service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling, and transport industry. Launched in 2010, we have already obtained a significant heritage that dates back to 1946. Our mix of agility and international experience gives us the advantage of a synergetic environment. We are active in large parts of Africa, Belgium & Luxembourg, Great Britain, the Netherlands, and in the US.

We are looking for a Machine Demonstrator to demonstrate the capabilities and features of all machine types marketed by Volvo Construction Equipment Limited ensuring they are presented to the best advantage for both existing and future customers. You will be responsible for inspecting used equipment from all manufacturers and compiling comprehensive reports to ensure accurate valuations and support new machine sales activity. This is a fantastic opportunity to play a key role in appraising end‑of‑lease and GBB machines against clearly defined return condition contracts, while actively engaging in UK and export sales opportunities as directed by the GB National Used Equipment Sales Manager.

What Youll Be Doing

• Demonstrations: To demonstrate to best advantage the capabilities of Volvo Construction Equipment, including current as well as future acquired product lines. Liaise with the local area management in both Sales and Support areas, after approval has been given at Team Leader or GPPE RBM level, to allow for a demonstration to proceed. Ascertain, in conjunction with the local ABM, that a demonstration is essential and required, or a product familiarisation will suffice. Ascertain, with Sales Administration, machine and equipment availability dates and agree on the dates for carrying out the demonstration. Independently, or in conjunction with the ABM, ensure a risk assessment of the site has been completed, check that the machine and equipment are fit for purpose and process the appropriate paperwork to the Sales Administrator. Manage the demonstration logistics and costs with the preparing depot, and with the transport administrator. Double check the presentation quality of the unit prior to demonstration. Liaise with the Sales Administrator on sourcing the most cost effective means of transportation to and from site. Manage the running and quality of the demonstration, to include the machine and equipment condition, reporting any defects to the Sales Administrator and issuing depot using the SAD report form. Liaise with the responsible ABM, prepare and submit the demonstration report, highlighting any results, comments, conclusions and indicating the percentage chance of a sale. This should be submitted to the RBM.
• Operator Familiarisation: To organise and/or carry out Operator familiarisation as required and assist in the handover of new machines to customers. To work closely with the region to schedule the work load effectively. To be flexible in working with other Regional demonstrators in carrying out familiarisation – i.e. cross boundary deliveries. Compile and submit the signed F174 form to the Sales Administrator for further action. Actively market the Operator familiarisation services to potential end users to generate revenue income for the Region.
• Used Machine Inspections: To competently carry out full appraisal and inspection of Volvo Construction Equipment and/or other equipment as requested by UED. Accurate and timely completion of all necessary reports as required by the department. Proactively communicate additional comments and information concerning appraisals in order to assist the Regional Used Equipment Managers (RUEMs) to make accurate and commercially sound valuations. To inspect end of lease and GBB machines on completion of contract and compile reports. In addition ensure reports related to all end of term conditions are completed, appropriate actions recommended, and the client is informed and signed documentation is in place. Assist and support administration team with UED stock checking and validation at other company locations. To have sound customer focus and to continually promote and develop additional business wherever possible. To report into administration and the team leader on your whereabouts and activities on a routine basis as required. To submit on a regular basis accurate and true timesheets along with details of miles travelled and work done, ensuring that the customers signature and correct order number are included where possible. To maintain your vehicle together with company supplied equipment in a clean and efficient manner. To take a flexible approach to completing work; keeping in close communication with all related parties and adapting work priorities in line with the demands of the business area. To observe Company Health and Safety regulations at all times.

Other Responsibilities

• Be flexible in covering between Regions for colleagues absent due to sickness or holidays.
• Be flexible and available with the consent of the Team Leader and Regional Management to assist other departments at major events, e.g. SED, Hillhead, Dig-Ins, Product Training Events etc.
• Be prepared, when required, to provide a positive input to any Operator Reference Group that may be set up by one of the Product Companies.
• From time to time, organise and participate in internal familiarisation courses for staff.
• To be flexible in all work practices.
• Work in accordance with the SMT GB Commercial Vehicle Policy.

What Youll Need

• Skill and experience in the operation of all relevant types of Construction Equipment.
• The ability to provide operator familiarisation to operators in the correct and safe operating procedures for Volvo Construction Equipment products.
• To be in possession of valid C.I.T.B. certificates of competence for all relevant machine types.
• To hold a valid UK driving licence.
• To be of smart appearance and to have the ability of communicating well at all levels.
• To be able, when and if requested, to represent the Company’s interests on Product Company led Operator Reference Groups.

What's in it for you?

Alongside a competitive salary we offer you a host of fantastic benefits!

Taking Care of You

• Health Cash Plan – Claim money back on prescriptions (including HRT), glasses, dentists appointments, physio and more. We cover your basic plan, with the option to upgrade.
• Free Physio Access – Speak to a physio by phone or video.
• 24/7 GP Service – Private GP access anytime.

Life Outside of Work

• Enhanced Sick Pay – Extra support when you’re unwell, meaning you can rest a little easier while you recover.
• Family Leave – Enhanced maternity, paternity and adoption leave.
• IVF Support – Paid time off for treatment and appointments.
• Retirement Support – Enjoy bonuses and phasedown days when its time to retire.

Financial Extras

• Pension – We match your contributions up to 5%.
• Car Leasing – Salary sacrifice schemes through Tusker or Octopus.
• Cycle to Work – Save on a new bike and accessories.
• Discounts Platform – Save on groceries, holidays, shopping and more.

Feeling Part of the Team

Youll also have access to a range of team-focused benefits, including a refer-a-friend bonus, long service awards starting at three years, a paid volunteering day each year, Christmas shutdown as part of your holiday allowance, and plenty of opportunities to get involved through our Employee Council, Social Committee, and Caring, Daring, Sharing awards.

Our values

Our way of working as a professional community, can be best described as Caring, Daring and Sharing. Caring because we are service-minded, and we always like to go the extra mile for our customers and give our people the attention and care they deserve. Daring because we are innovative in our business, constantly looking for smart improvement. And finally Sharing because we realize were doing this together; with our clients, with a great team of skilled specialists, excellent manufacturers and reliable suppliers. These values create an engaging environment for passionate people who like to work in a place with purpose.