At a Glance
- Tasks: Service and repair road construction equipment while delivering top-notch customer service.
- Company: Leading distribution company in machinery and trucks with a rich heritage.
- Benefits: Competitive salary, health cash plan, enhanced sick pay, and pension matching.
- Other info: Enjoy a supportive work culture with opportunities for growth and community involvement.
- Why this job: Join a dynamic team and make a real impact in the construction industry.
- Qualifications: Engineering qualification and experience in heavy construction plant maintenance.
The predicted salary is between 35000 - 45000 £ per year.
SMT is a leading full-service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling, and transport industry. Launched in 2010, we have already obtained a significant heritage that dates back to 1946. Our mix of agility and international experience gives us the advantage of a synergetic environment. We are active in large parts of Africa, Belgium & Luxembourg, Great Britain, the Netherlands, and in the US.
Location: Home based but covering the South of the UK
Contract: Full-time, permanent
About The Role
We are looking for a Field Service Engineer - Road Machinery. This role will be part of a team of engineers covering East Anglia - South East, South West, and South Coast. The focus of this role is to ensure we deliver a first-class service to both internal and external customers, actively seek revenue opportunities, and discuss these with customers, the Customer Support Representatives, and your Line Manager.
What You’ll Be Doing
- Service and repair Dynapac road construction equipment.
- Identify mechanical problems, using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer.
- Carry out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions.
- Work in line with quotations and time guides, highlighting to management where additional work may be required.
- Ensure software updates are installed as new versions are released.
- Complete tablet inputs, electronic reports and timesheets in ‘real time’ providing comprehensive details of the work undertaken.
- Order parts for your work as necessary and return parts in a clean condition and at the time of job completion.
- Able to work overtime as and when required and to honour reasonable call-out requests.
- Attend relevant product or system training courses.
What You’ll Bring
- A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (i.e. NVQ 3/C&G).
- Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
- Advanced diagnostic and troubleshooting skills and comprehensive understanding of hydraulics, electrics and EATS.
- Ability to communicate efficiently with colleagues, management and customers.
- Work with a cost-conscious mindset to ensure maximum profitability.
- Ability to problem solve and high level of diagnostic skills.
- Confident using computer systems and Outlook.
- High levels of attention to detail.
- Conscientious in all aspects of the job.
- Highly responsible, reliable, honest and trustworthy.
- Ability to understand technical literature/systems.
Desirable
- Experience of welding and fabrication.
- Prior experience with road equipment.
- Previous experience with an OEM dealer.
What’s in it for you?
Alongside a competitive salary we offer a host of fantastic benefits!
Taking Care of You
- Health Cash Plan – Claim money back on prescriptions (including HRT), glasses, dental appointments, physio and more. We cover your basic plan, with the option to upgrade.
- Free physio access – Speak to a physio by phone or video.
- 24/7 GP service – Private GP access anytime.
- Additional Health & Wellbeing support and benefits.
Life Outside of Work
- Enhanced sick pay – Extra support when you’re unwell, allowing you to rest a little easier while you recover.
- Family leave – Enhanced maternity, paternity and adoption leave.
- IVF support – Paid time off for treatment and appointments.
- Retirement support – Enjoy bonuses and phasedown days when it’s time to retire.
Financial Extras
- Pension – We match your contributions up to 5%.
- Car leasing – Salary sacrifice schemes through Tusker or Octopus.
- Cycle to Work – Save on a new bike and accessories.
- Discounts platform – Save on groceries, holidays, shopping and more.
Feeling Part of the Team
You’ll also have access to a range of team-focused benefits, including a refer-a-friend bonus, long-service awards starting at three years, a paid volunteering day each year, Christmas shutdown as part of your holiday allowance, and plenty of opportunities to get involved through our Employee Council, Social Committee, and Caring, Daring, Sharing awards.
Our values
Our way of working as a professional community can be best described as Caring, Daring and Sharing. Caring because we are service-minded and always go the extra mile for our customers, giving our people the attention and care they deserve; Daring because we are innovative and constantly look for smart improvement; and finally Sharing because we realize we’re doing this together – with our clients and a great team of skilled specialists, excellent manufacturers and reliable suppliers. These values create an engaging environment for passionate people who like to work in a place with purpose.
Field Service Engineer - Duxford employer: SMT GB
SMT is an exceptional employer that prioritises employee wellbeing and professional growth, offering a competitive salary alongside a comprehensive benefits package that includes health support, enhanced family leave, and opportunities for community involvement. Our work culture is built on the values of Caring, Daring, and Sharing, fostering a collaborative environment where employees are encouraged to innovate and excel while delivering outstanding service to our customers across the South of England.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Duxford
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like SMT GB, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Field Service Engineer - Duxford at SMT GB.
We think you need these skills to ace Field Service Engineer - Duxford
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at SMT GB
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
