At a Glance
- Tasks: Service and repair Volvo construction equipment while providing top-notch customer support.
- Company: Join a leading distribution company with a rich heritage in machinery and trucks.
- Benefits: Enjoy a competitive salary, health cash plan, and flexible work-life balance perks.
- Other info: Work in a caring, daring, and sharing environment with great career growth opportunities.
- Why this job: Be a trusted expert in the field and make a real impact on customers' operations.
- Qualifications: NVQ Level 3 in relevant engineering discipline and experience with heavy construction plant.
The predicted salary is between 33750 - 41250 £ per year.
SMT is a leading full-service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling, and transport industry. Launched in 2010, we have already obtained a significant heritage that dates back to 1946. Our mix of agility and international experience gives us the advantage of a synergetic environment. We are active in large parts of Africa, Belgium & Luxembourg, Great Britain, the Netherlands, and in the US.
Are you an experienced engineer with a background in construction plant, heavy equipment, agricultural machinery, HGVs, or a similar mechanical environment? We're looking for a Field Service Engineer to join our Customer Support team, providing maintenance, diagnostics, and repair services to customers across the region. This is a field-based role where you'll be responsible for maintaining and repairing Volvo construction equipment, delivering exceptional customer service, and ensuring maximum machine availability. You'll work independently on customer sites while building strong relationships and acting as a trusted technical expert.
Please note: Applicants must hold an NVQ Level 3 (or equivalent) in Plant Maintenance, Agricultural Engineering, HGV Maintenance, or a related engineering discipline, and have experience maintaining and repairing construction plant equipment. Applications from candidates who do not meet these requirements are unlikely to be progressed.
What You'll Be Doing
In this role, you'll be responsible for servicing, maintaining, diagnosing, and repairing Volvo construction equipment within your designated region. Working directly with customers, you'll ensure equipment is maintained to the highest standards while identifying opportunities to improve machine performance and maximise uptime.
Key Responsibilities Include:
- Carrying out diagnostics, servicing, maintenance, and repairs on Volvo construction equipment and associated machinery.
- Identifying and resolving mechanical, hydraulic, electrical, and engine-related faults using technical expertise and diagnostic equipment.
- Acting as the primary point of contact for customers, providing updates on machine status, repair progress, and recommended actions.
- Completing all job documentation, inspection reports, timesheets, and electronic records accurately and in real time.
- Maintaining high standards of safety, professionalism, housekeeping, and compliance with company policies and procedures.
What You'll Need
We're looking for a self-motivated and customer-focused engineer with excellent technical knowledge and a commitment to delivering outstanding service.
To Be Successful, You'll Have:
- NVQ Level 3 (or equivalent) in Plant Maintenance, Agricultural Engineering, HGV Maintenance, or a related engineering discipline.
- Proven experience maintaining and repairing heavy construction plant, with strong knowledge of diesel engines, hydraulics, drivetrains, electrics, and diagnostic systems.
- Advanced fault-finding and problem-solving skills with the ability to work independently in a field-based environment.
- Strong communication and customer service skills, with the confidence to build effective working relationships.
- A full UK driving licence and the flexibility to travel, work overtime, and support customer requirements when needed.
What's in it for you?
Alongside a competitive salary, we offer a comprehensive benefits package designed to support your health, wellbeing, finances, and work-life balance. Benefits include a Health Cash Plan, 24/7 GP access, free physiotherapy support, enhanced family leave, enhanced sick pay, IVF support, pension contributions matched up to 5%, car leasing and cycle-to-work schemes, plus access to a wide range of retail and lifestyle discounts. You’ll also benefit from our refer-a-friend scheme, paid volunteering day, long service awards, Christmas shutdown as part of your holiday allowance, and opportunities to get involved through our Employee Council, Social Committee, and Caring, Daring, Sharing awards programme.
Closing Date & Interview Process
We review applications on an ongoing basis and may close this advert early should sufficient suitable applications be received. Early applications are therefore encouraged.
Our values
Our way of working as a professional community can be best described as Caring, Daring and Sharing. Caring because we are service-minded, and we always like to go the extra mile for our customers and give our people the attention and care they deserve. Daring because we are innovative in our business, constantly looking for smart improvement. And finally Sharing because we realize we’re doing this together; with our clients, with a great team of skilled specialists, excellent manufacturers and reliable suppliers. These values create an engaging environment for passionate people who like to work in a place with purpose.
Field Service Engineer - North Derbyshire in Chesterfield employer: SMT GB
SMT GB is an excellent employer, offering a dynamic work culture that prioritises employee growth and development. As a Field Service Engineer in Leicester & Surrounding Areas, you will benefit from competitive salaries, comprehensive training programmes, and the opportunity to work with cutting-edge Volvo construction equipment, all while being part of a supportive team dedicated to delivering exceptional service.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - North Derbyshire in Chesterfield
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to SMT GB as a field sales pro!
✨Scout Out the Competition
Research potential competitors for SMT GB and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up SMT GB’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer - North Derbyshire in Chesterfield
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at SMT GB, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at SMT GB, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at SMT GB.
How to prepare for a job interview at SMT GB
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that SMT GB offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in SMT GB but also helps you get a feel for whether you’d thrive in that environment.
