At a Glance
- Tasks: Service and repair heavy construction equipment while delivering top-notch customer service.
- Company: Join a leading company in the construction equipment industry with a focus on innovation.
- Benefits: Enjoy a competitive salary, health cash plan, free physio access, and enhanced sick pay.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Make a real impact by solving mechanical problems and enhancing customer satisfaction.
- Qualifications: Engineering qualification in Plant Maintenance or related field; experience with heavy machinery required.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Field Service Engineer to be based from our Horsham depot, this role will be covering North West London. The focus of this role is to ensure we deliver a first class service to both internal & external customers. To actively seek revenue opportunities and discuss these with customers, Customer Support Representatives and your Line Manager.
Responsibilities
- Service and repair Volvo construction equipment or miscellaneous equipment.
- Identify mechanical problems, using technical knowledge and computerized diagnostic equipment, offering guidance and advice to the customer.
- Carrying out duties in a commercially focused way, seeking additional service revenue opportunities and promoting our aftermarket solutions.
- Work in line with quotations and time guides, highlighting to management where additional work may be required.
- Ensure software updates are installed as new versions are released.
- Complete tablet inputs, electronic reports and timesheets in 'real time' providing comprehensive details of the work undertaken.
- Order parts for your work as necessary and to return parts in a clean condition and at the time of job completion.
- Able to work overtime as and when required and to honour reasonable call out requests.
- Attend any relevant product or systems training courses.
Qualifications
- A formal engineering qualification in Plant Maintenance, Agricultural / HGV mechanics or related discipline (i.e. NVQ 3/C&G).
- Relevant experience in the repair and maintenance of heavy construction plant, including proven technical competence on diesel engines, transmissions, drive lines, hydraulics and electrics.
- Advanced diagnostic and trouble shooting skills and comprehensive understanding of hydraulics, electrics and EATS.
- Ability to communicate efficiently with colleagues, management and customers.
- Work with a cost conscious mindset to ensure maximum profitability.
- Ability to problem solve and high level of diagnostic skills.
- Confident using computer systems and outlook.
- High levels of attention to detail.
- Conscientious in all aspects of the job.
- Highly responsible, reliable, honest and trustworthy.
- Ability to understand technical literature/systems.
Desirable
- Experience of Welding and Fabrication.
Benefits
What’s in it for you? Alongside a competitive salary we offer you a host of fantastic benefits!
- Health Cash Plan - Claim money back on prescriptions (including HRT), glasses, dentists appointments, physio and more. We cover your basic plan, with the option to upgrade.
- Free Physio Access - Speak to a physio by phone or video.
- 24/7 GP Service - Private GP access anytime.
- Enhanced Sick Pay - Extra support when you’re unwell, meaning you can rest a little easier while you recover.
- Family Leave - Enhanced maternity, paternity and adoption leave.
- IVF Support - Paid time off for treatment and appointments.
- Retirement Support - Enjoy bonuses and phasedown days when it's time to retire.
Field Service Engineer in Borehamwood employer: SMT GB
As a Field Service Engineer based in our Horsham depot, you will join a company that prioritises employee well-being and professional growth. We offer a competitive salary alongside an extensive benefits package, including health cash plans, free physio access, and enhanced family leave, all within a supportive work culture that values your contributions and encourages career advancement. Our commitment to providing first-class service to our customers is matched by our dedication to fostering a rewarding and fulfilling work environment for our team members.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer in Borehamwood
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Service Engineer in Borehamwood
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch SMT GB's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at SMT GB. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at SMT GB
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at SMT GB.
