SMT is a leading full-service distribution company specializing in machinery and trucks. Our focus is on providing equipment for the construction, material handling, recycling, and transport industry. Launched in 2010, we have already obtained a significant heritage that dates back to 1946. Our mix of agility and international experience gives us the advantage of a synergetic environment. We are active in large parts of Africa, Belgium & Luxembourg, Great Britain, the Netherlands, and in US.
Job Title: Aftermarket Business Analyst (Construction)
Location: Duxford, Cambridgeshire
Salary: £33,500 - £40,000 DOE
Contract: Full time, Permanent
About the role
We are looking for an Aftermarket Business Analyst to join our team in Duxford. In this role, you'll use commercial analysis, pricing insight and market intelligence to help grow our parts and service business across Great Britain.
Working closely with stakeholders across Service, Sales and Finance, you'll identify opportunities to improve revenue, profitability and operational performance. Your analysis will directly influence business decisions, support strategic initiatives and help shape the future direction of SMT's aftermarket operation.
Experience within construction equipment, commercial vehicles, automotive, industrial machinery or a similar aftermarket environment would be highly advantageous.
A strong understanding of the construction, heavy plant, or a closely related industry—and its aftermarket dynamics—is essential to succeed in this role.
Key responsibilities
You will play a central role in analysing performance, shaping strategy, and driving aftermarket initiatives across the business.
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Monitor and analyse parts, labour and CSA performance, identifying trends, risks and areas of margin erosion
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Identify opportunities to grow parts and service revenue, developing targeted strategies to unlock untapped potential
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Carry out competitor and pricing analysis to strengthen commercial positioning and protect profitability
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Develop and maintain dashboards, reports and KPIs to support data-driven decision-making
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Lead or contribute to aftermarket projects, including new product development and continuous improvement initiatives
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Take ownership of key systems, pricing processes and modelling tools that underpin aftermarket performance
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Act as a key contact for aftermarket campaigns and external insights, working with stakeholders to maximise impact and market share
About you
You will be a commercially minded and highly analytical individual who enjoys working at the intersection of data, finance and operational performance. You bring credibility and gravitas, with the confidence to engage, challenge and influence stakeholders at all levels of the business.
You are not just focused on reporting—you are motivated by using insight to shape decisions, improve margins and drive commercial outcomes. With a strong understanding of how data links to financial performance, you take a structured and proactive approach to identifying opportunities and delivering results.
This role will suit someone who has operated in a commercially focused, operational environment. It is not suited to individuals whose experience is purely reporting-led or limited to technical data analysis without ownership of business outcomes.
Essential
- Experience in a Business Analyst, Commercial Analyst, Pricing Analyst or similar role.
- Strong Excel and data analysis skills.
- Ability to translate data into commercial recommendations.
- Strong stakeholder engagement skills.
Desirable
- Construction equipment sector experience.
- Aftermarket parts and service experience.
- Power BI experience.
- Pricing and margin management experience.
Why join us?
This is an opportunity to step into a highly visible role where your work will directly influence commercial performance and strategic direction.
You will work closely with senior stakeholders, take ownership of key initiatives, and play a critical role in shaping the future of our aftermarket business. This role offers genuine scope to make an impact, develop commercially, and build a strong platform for career progression.
Alongside a competitive salary, we offer a range of benefits to support your wellbeing, development and long-term career growth.
Additional information
Please note that we are unable to offer visa sponsorship for this role. Applicants must have the right to work in the UK.
Closing date & interview process
We review applications on an ongoing basis and may close the advert early if sufficient applications are received. Early application is encouraged.
Interviews will be conducted on an ongoing basis.
Our values
Our way of working as a professional community, can be best described as Caring, Daring and Sharing. Caring because we are service-minded, and we always like to go the extra mile for our customers and give our people the attention and care they deserve. Daring because we are innovative in our business, constantly looking for smart improvement. And finally Sharing because we realize we’re doing this together; with our clients, with a great team of skilled specialists, excellent manufacturers and reliable suppliers. These values create an engaging environment for passionate people who like to work in a place with purpose.
SMT does not accept unsolicited CVs or applications from headhunters, recruitment agencies, selection agencies, or any other third party, unless prior written consent has been given by SMT. These parties are not permitted to submit CVs or applications to SMT or its employees in any form, including, but not limited to, email, social media or online platforms, whether directly or indirectly.
Any CVs or applications submitted in breach of this policy will be treated as unsolicited and will not create any obligation for SMT. SMT will not acknowledge or accept any claim for compensation, costs or fees arising from such submissions. SMT also expressly reserves the right to contact any candidates directly, without this creating any obligation towards the party that submitted their details
Aftermarket Business Analyst (Construction) employer: SMT GB
SMT GB is an excellent employer, offering a dynamic work culture that prioritises employee growth and development. As a Field Service Engineer in Leicester & Surrounding Areas, you will benefit from competitive salaries, comprehensive training programmes, and the opportunity to work with cutting-edge Volvo construction equipment, all while being part of a supportive team dedicated to delivering exceptional service.
