At a Glance
- Tasks: Service and repair Volvo Construction Equipment while delivering top-notch customer service.
- Company: Join a leading distribution company with a rich heritage and innovative culture.
- Benefits: Enjoy competitive salary, health cash plan, and flexible working options.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team making a real impact in the construction industry.
- Qualifications: Engineering qualification and experience with heavy machinery required.
The predicted salary is between 35100 - 42900 £ per year.
SMT is a leading full-service distribution company specializing in machinery and trucks.
Our focus is on providing equipment for the construction, material handling, recycling, and transport industry.
Launched in 2010, we have already obtained a significant heritage that dates back to 1946.
Our mix of agility and international experience gives us the advantage of a synergetic environment.
We are active in large parts of Africa, Belgium & Luxembourg, Great Britain, the Netherlands, and in US.
Location
Field-Based – Warrington and surrounding areas
Contract
Full Time, Permanent
About the Role
- We are looking for a
- Field Service Engineer to join our team, supporting customers across
Warrington and the surrounding areas .
The focus of this role is to deliver a first-class service to both internal and external customers while maintaining and repairing Volvo Construction Equipment and associated machinery.
You’ll be responsible for identifying customer needs, maximising machine uptime and promoting SMT GB’s aftermarket products and services where appropriate.
- What You’ll Be Doing
- Service, maintain and repair Volvo Construction Equipment and associated machinery.
- Diagnose and resolve mechanical, hydraulic and electrical faults using technical expertise and diagnostic equipment.
- Identify additional service and repair opportunities and discuss these with customers and internal teams.
- Carry out all work in line with quotations and time guides, highlighting where additional work may be required.
- Install software updates and system enhancements when released.
- Complete electronic job cards, reports and timesheets accurately and in real time.
- Order and manage parts required for repairs and return parts promptly upon job completion.
- Support call-out and overtime requirements where required.
- Attend product and systems training to maintain technical competence and product knowledge.
- Ensure all work is completed safely and in accordance with company and manufacturer standards.
About You
To be successful in this role, you’ll bring strong technical capability, a proactive attitude and a customer-focused approach.
You’ll be someone who takes pride in delivering high-quality work, enjoys problem-solving and can work independently while representing SMT GB professionally on customer sites.
You will have
- A formal engineering qualification in Plant Maintenance, Agricultural Engineering, HGV Mechanics or a related discipline (NVQ Level 3, City & Guilds or equivalent).
- Proven experience repairing and maintaining heavy construction plant, agricultural machinery, HGVs or similar equipment.
- Strong diagnostic and fault-finding skills across diesel engines, transmissions, drivetrains, hydraulics and electrical systems.
- The ability to read and interpret technical manuals, wiring diagrams and service information.
- Experience using diagnostic tools and electronic service systems.
- Excellent problem-solving abilities and a methodical approach to fault diagnosis.
- Good communication skills and the ability to build positive relationships with customers and colleagues.
- Strong IT skills and confidence using digital reporting systems and mobile technology.
- A commercially aware mindset with a focus on delivering excellent customer service and identifying opportunities to support customers further.
- The ability to manage your own workload effectively, prioritising jobs and responding to changing customer requirements.
- A commitment to maintaining high standards of health, safety and environmental compliance.
- High levels of attention to detail and a professional approach to work.
- A positive, flexible attitude and willingness to participate in overtime and call-out activities when required.
A full UK driving licence.
Desirable
- Welding and fabrication experience.
- Previous experience working with Volvo Construction Equipment or similar heavy plant machinery.
- Experience working in a field-based service environment.
- Familiarity with telematics systems and modern machine technology.
- Relevant health and safety qualifications such as IOSH Working Safely.
- LGV/HGV, plant operator or lifting-related qualifications.
What We Offer
Alongside a competitive salary and company van, you’ll benefit from
- Health Cash Plan, 24/7 GP access and physiotherapy support.
- Enhanced sick pay, maternity, paternity and adoption leave.
- Pension with up to 5% employer contributions.
- Cycle to Work scheme and salary sacrifice car leasing options.
- Employee discounts platform.
- Paid volunteering day, refer-a-friend bonus and long service awards.
- Access to employee-led initiatives, recognition programmes and wellbeing support.
Our values
Our way of working as a professional community, can be best described as Caring, Daring and Sharing.
Caring because we are service-minded, and we always like to go the extra mile for our customers and give our people the attention and care they deserve.
Daring because we are innovative in our business, constantly looking for smart improvement.
And finally Sharing because we realize we’re doing this together; with our clients, with a great team of skilled specialists, excellent manufacturers and reliable suppliers.
These values create an engaging environment for passionate people who like to work in a place with purpose.
SMT does not accept unsolicited CVs or applications from headhunters, recruitment agencies, selection agencies, or any other third party, unless prior written consent has been given by SMT.
These parties are not permitted to submit CVs or applications to SMT or its employees in any form, including, but not limited to, email, social media or online platforms, whether directly or indirectly.
Any CVs or applications submitted in breach of this policy will be treated as unsolicited and will not create any obligation for SMT.
SMT will not acknowledge or accept any claim for compensation, costs or fees arising from such submissions.
SMT also expressly reserves the right to contact any candidates directly, without this creating any obligation towards the party that submitted their details
#J-18808-Ljbffr
Field Service Engineer - Warrington employer: SMT Corp.
At SMT Corp., we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. Our Field Service Engineers enjoy competitive benefits, ongoing training opportunities, and the chance to work with cutting-edge technology in the vibrant North West and North London regions. Join us to be part of a team that values your expertise and supports your professional growth while delivering exceptional service to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Warrington
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to SMT Corp. as a field sales pro!
✨Scout Out the Competition
Research potential competitors for SMT Corp. and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up SMT Corp.’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer - Warrington
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at SMT Corp., highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at SMT Corp., but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at SMT Corp..
How to prepare for a job interview at SMT Corp.
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that SMT Corp. offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in SMT Corp. but also helps you get a feel for whether you’d thrive in that environment.
