At a Glance
- Tasks: Manage data flow exceptions and ensure quality data exchange in a fast-paced environment.
- Company: Join a forward-thinking company committed to sustainability and continuous improvement.
- Benefits: Enjoy 25 holiday days, hybrid working, health plans, and professional development opportunities.
- Other info: Dynamic team culture with opportunities for career growth and learning.
- Why this job: Play a vital role in achieving the UK Government's Net Zero strategy while developing your skills.
- Qualifications: GCSEs in Maths and English, strong Excel skills, and excellent problem-solving abilities.
The predicted salary is between 30000 - 40000 € per year.
What's in it for you?
- 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service.
- Hybrid working options.
- Enhanced Maternity leave.
- Paternity and Adoption leave.
- 24/7 free and confidential employee assistance service.
- Medicash health plan offers a wide variety of benefits from cashback on everyday healthcare treatments like optical, dental and physio treatments.
- Discounted gym memberships and free 24/7 online GP.
- Life Insurance (4 x annual salary).
- Pension matching scheme (up to 5% of salary).
- Developing our people is important to us - we support and encourage development by offering internal and external accredited courses, secondments and study support.
What's the role?
The Settlements Coordinator is a key role in the Agent Services department. The role holder is responsible for ensuring the quality and timeliness of data that is exchanged between relevant Settlement Industry stakeholders. Working in a fast-paced environment, the Settlements Coordinator manages exceptions in Industry Data Flows. Attention to detail and an analytical mind allows interpretation of data to facilitate problem solving on wide ranging issues. The accuracy of data is key in achieving the UK Governments Net Zero strategy and as a Settlements Coordinator, you are working to facilitate data availability for Stakeholders to manage Energy as efficiently as possible. This role is essential in maintaining SMS’s compliance to Industry standards, upholding a high quality of service for our customers, and embodying our culture of continuous improvement. This role is offered on a 40 hour contract and hybrid-working is available.
Key Responsibilities:
- Managing Data Flow Exceptions within Industry Standard SLAs alongside Customer contractual obligations.
- Providing technical and administrative support.
- Reporting on performance, exceptions, and resolutions.
- Building and maintaining relationships with SMS’s customer and third-party agents.
- Working with the technical team to implement changes in systems and processes in line with SMS’s culture of continuous improvements.
- Any other duties as required.
Qualifications and Experience:
- GSCE's (or equivalent) in Maths and English.
- Proficiency in the use of Microsoft Office packages, particularly excel.
- Excellent numerical reasoning and pattern recognition.
- The ability to organise and prioritise your workload.
- The ability to work to and achieve deadlines.
- The ability to work individually and as part of a wider team.
- Excellent problem solving skills, confident at finding solutions to challenges.
- Strong verbal and written communication.
- Experience in the Electricity Metering industry and/or Data industry knowledge (advantageous).
Settlements Coordinator in Cardiff employer: Smsenergy
As a Settlements Coordinator, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. With generous holiday allowances, hybrid working options, and a commitment to continuous improvement, our company fosters a culture where your contributions directly impact the UK's Net Zero strategy. Join us to be part of a team that values your development through accredited courses and offers a comprehensive benefits package, including health plans and pension matching.
StudySmarter Expert Advice🤫
We think this is how you could land Settlements Coordinator in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how they align with your skills as a Settlements Coordinator. This will help you stand out and show you're genuinely interested.
✨Tip Number 3
Practice your problem-solving skills! Since this role involves managing data flow exceptions, be ready to discuss how you've tackled challenges in the past. Use real examples to showcase your analytical mind.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Settlements Coordinator in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Settlements Coordinator role. Highlight your experience with data management and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention your problem-solving skills and attention to detail, as these are key for us.
Showcase Relevant Experience:If you've worked in the Electricity Metering or Data industry, make sure to showcase that experience. We love seeing candidates who understand the industry and can hit the ground running. Be specific about your achievements!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Smsenergy
✨Know Your Data
As a Settlements Coordinator, you'll be dealing with data flows and exceptions. Brush up on your knowledge of data management and the specific metrics relevant to the role. Familiarise yourself with common industry standards and how they apply to the UK Government's Net Zero strategy.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully solved data-related issues or managed exceptions. Be ready to discuss your analytical approach and how you prioritised tasks to meet deadlines, as this will demonstrate your fit for the fast-paced environment.
✨Communicate Clearly
Strong verbal and written communication skills are essential. Practice explaining complex data concepts in simple terms, as you may need to build relationships with customers and third-party agents. Clear communication can set you apart from other candidates.
✨Embrace Continuous Improvement
StudySmarter values development and improvement. Be prepared to discuss how you've contributed to process improvements in previous roles. Highlight any experience you have with implementing changes in systems or workflows, as this aligns with the company's culture.
