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- Tasks: Engage with clients, understand their needs, and ensure their success with SMS marketing.
- Company: Join the dynamic team at SMSEdge, a leader in SMS marketing solutions.
- Benefits: Full-time role with opportunities for growth and development in a vibrant environment.
- Why this job: Be the voice of our clients and help them thrive in their marketing campaigns.
- Qualifications: Energetic, communicative, and analytical individuals with a passion for customer success.
- Other info: Perfect for self-starters who thrive under pressure and love multitasking.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Junior customer success manager role at SMSEdge
Join to apply for the Junior customer success manager role at SMSEdge
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Day-to-day responsibilities include:
Communicating with new and existing clients, understanding their needs and onboarding them.
Job Description
Day-to-day responsibilities include:
Communicating with new and existing clients, understanding their needs and onboarding them.
Working with telecom companies to improve and add delivery channels.
Connecting and negotiating with communication providers.
Reviewing and understanding key performance statistics, ultimately deriving conclusions and recommendations based on campaign performance.
Ensuring customers see maximum success with their sms marketing campaigns.
Requirements
Energetic, with a can do attitude.
Communicative and a team player.
Analytical with ability to interpret data and analytics into meaningful insights.
Creative, self-starter, who can multitask while working under pressure.
English – High Proficiency – MUST
Send CV to: jobs@smsedge.io
Product Information
Presentation – smsedge.com/presentation
Video – smsedge.com/video
Join Now
Apply via email at: jobs@smsedge.com
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Other
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Industries
Software Development
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Junior customer success manager employer: SMSEdge
Contact Detail:
SMSEdge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior customer success manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching common questions for customer success roles. Practice your answers, focusing on how your skills match the job description. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Showcase your personality! During interviews, let your enthusiasm and can-do attitude shine through. Remember, they’re looking for someone who fits into their team culture as much as for your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team at SMSEdge.
We think you need these skills to ace Junior customer success manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Junior Customer Success Manager role. Highlight your communication skills and any experience you have with clients, as these are key for us at SMSEdge.
Show Your Analytical Side: We love a candidate who can interpret data! Include examples of how you've used analytics in past roles to drive success or improve processes. This will show us you're a great fit for our team.
Be Creative in Your Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and creativity. Tell us why you're excited about the role and how you can contribute to our success at SMSEdge.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at SMSEdge
✨Know Your Clients
Before the interview, research SMSEdge and its client base. Understand their needs and how the company helps them succeed with SMS marketing. This will show your enthusiasm and readiness to communicate effectively with clients.
✨Show Off Your Analytical Skills
Be prepared to discuss how you interpret data and analytics. Bring examples of how you've used data to derive insights in past experiences. This will demonstrate your analytical mindset, which is crucial for a Junior Customer Success Manager.
✨Demonstrate Your Team Spirit
Since the role requires being a team player, think of examples where you've successfully collaborated with others. Share stories that highlight your communication skills and ability to work under pressure, as these are key traits for the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to customer success and how they measure campaign performance. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
