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- Tasks: Support the Contracts Team by managing contracts and responding to customer queries.
- Company: Join SMS, a leader in innovative energy solutions for a sustainable future.
- Benefits: Enjoy 25 holiday days, hybrid working, health benefits, and life insurance.
- Why this job: Make a real impact in transforming the UK economy towards greener energy.
- Qualifications: Strong organisational skills, problem-solving mindset, and attention to detail required.
- Other info: Fast-paced environment with opportunities for growth and collaboration.
The predicted salary is between 30000 - 42000 £ per year.
Join to apply for the Contracts Administrator – 12 months Fixed Term Contract role at SMS.
Why choose us? Choosing to work for SMS means choosing to make a difference. We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy – working closely with private and public sector partners we play a critical role in transforming and decarbonising the UK economy by 2050.
What’s in it for you?
- 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell)
- Hybrid working options (for some positions)
- Enhanced maternity leave, paternity and adoption leave
- 24/7 free and confidential employee assistance service
- Simply Health plan offers a wide variety of benefits from cashback on everyday healthcare treatments like optical, dental and physio treatments.
- Discounted gym memberships and free 24/7 online GP.
- Life Insurance (4 × annual salary)
- Pension matching scheme (up to 5% of salary)
What’s the role? Join our dynamic Contracts Team as a Contracts Administrator. In this pivotal role, you’ll provide essential support in managing Direct and TPI contracts and ensuring exceptional service for our customers. You’ll take ownership of the contracts mailbox, responding promptly to queries and service requests, while maintaining accuracy and efficiency. With responsibility for reviewing customer contract and contact details, updating our CRM system, and identifying any gaps, your attention to detail will be key. If you thrive in a fast‑paced environment and can handle high volumes of data while meeting KPIs, we’d love to hear from you! You will be based in our Glasgow Office, working Monday to Friday 8:30 am to 5 pm.
Key responsibilities:
- Adding new contracts and processing contract amendments on CRM System
- Managing deappointments and reappointments
- Ensuring CRM system is updated with correct contact and contract information
- Responding to customer queries in the contracts inbox
- Other administrative tasks as required
To be considered for this role:
- Organisation skills
- Problem solver with inquisitive mindset
- Ability to work at pace accurately
- Attention to detail
- Excellent written and verbal communication skills
- Ability to work closely with and build relationships with different departments
- Motivated self‑starter with a flexible working attitude
Contracts Administrator - 12 months Fixed Term Contract in Glasgow employer: SMS
Contact Detail:
SMS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Administrator - 12 months Fixed Term Contract in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching SMS and understanding their mission. Show us that you’re not just another candidate; demonstrate your passion for making a difference in the energy sector.
✨Tip Number 3
Practice your responses to common interview questions. We want to see your problem-solving skills and attention to detail, so think of examples from your past experiences that highlight these traits.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for us.
We think you need these skills to ace Contracts Administrator - 12 months Fixed Term Contract in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contracts Administrator role. Highlight relevant experience and skills that match the job description, like your organisation skills and attention to detail. We want to see how you can contribute to our dynamic team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your problem-solving mindset makes you a great fit for us. Keep it concise but engaging – we love a good story!
Show Off Your Communication Skills: Since excellent written communication is key for this role, make sure your application is clear and free of errors. We appreciate a well-structured application that reflects your ability to communicate effectively with different departments.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at SMS
✨Know Your Contracts
Familiarise yourself with the basics of contract management and the specific responsibilities of a Contracts Administrator. Being able to discuss how you would handle contract amendments or manage customer queries will show that you're serious about the role.
✨Show Off Your Organisation Skills
Prepare examples from your past experiences where your organisation skills made a difference. Whether it’s managing multiple tasks or keeping track of important details, demonstrating your ability to stay organised will resonate well with the interviewers.
✨Communicate Clearly
Since excellent written and verbal communication skills are key for this role, practice articulating your thoughts clearly. You might even want to prepare a few questions to ask during the interview to showcase your communication prowess.
✨Be a Problem Solver
Think of scenarios where you've had to solve problems quickly and effectively. Highlighting your inquisitive mindset and ability to tackle challenges will show that you can thrive in a fast-paced environment, which is exactly what they’re looking for.
