At a Glance
- Tasks: Manage customer enquiries and build strong relationships in the construction industry.
- Company: Join one of the UK's largest suppliers of structural steel products.
- Benefits: Enjoy a competitive salary, training support, and personal development opportunities.
- Why this job: Be part of a dynamic team and contribute to exciting construction projects.
- Qualifications: Sales or account management experience in construction is preferred; enthusiasm is key!
- Other info: Interviews will be conducted online and locally in Motherwell.
The predicted salary is between 24000 - 28000 £ per year.
Internal Sales The Company Our client has grown to be one of the UK’s largest suppliers of Structural Steel construction products and Structural Steel -rebar into the Civil, Groundwork and Construction industry. This growth has seen the company turnover increase and their ability to service clients far beyond their expectations. With continued support for training with a guarantee that personal development will be encouraged and promoted our client is now looking to expand their operations in the Motherwell area by recruiting this role. The Role This is a fundamental role in the company’s business strategy and requires an individual of a strong construction sales, account management or customers service background. This is an internal role, dealing with Civil and Construction Contractors – Account Management type role, you will be responsible for customers when they call the branch with enquiries for the supply of structural steel, rebar or mesh putting together the lists of products they require, imputing onto the system and being a point of contact to the point of delivery. This is a reactive customer service and sales role requiring very little new business, managing existing long-standing accounts, building strong business relationships and making sure that our clients customers feel well looked after and valued. The application of these products are heavily biased towards, large construction Contractors, Civil Engineering Contractors but also to House Builders, Developers, Ground Works Contractors and Structural Engineering Projects. You will work as part of a team in the office advising customers on products, costings and delivery and will play an integral part in the company’s development. The Candidate Suitable applicants must be able to show sales, internal account management or product supply capability (personality, enthusiasm, and attitude) of the above markets (construction contractors, merchants and end-users) and be looking for a challenging new. Customer interaction experience is ideal however applicants must also be able to engage with customers over the phone and take the time to understand what they want and need. Candidates presently in a Product Supply, Internal Sales, Counter Sales, Account Management, Internal Sales or Builders Merchant role talking to the construction, Civil, Engineering, Service type market or similar would be of great interest as this role requires both personality and commercial acumen. If you have strong admin and customer interaction experience and a willingness to learn please make contact also! £24-28K Basic Salary + Full company benefits Contact us to discuss this opportunity and your application to this exciting role, as interviews will take place over the next few weeks online and also in the local area. SMS Phone: (phone number removed)
Internal Sales employer: SMS Specialist Recruitment Limited
Contact Detail:
SMS Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales
✨Tip Number 1
Familiarise yourself with the structural steel industry and the specific products our client offers. Understanding the nuances of rebar, mesh, and other construction materials will help you engage more effectively with potential customers.
✨Tip Number 2
Network with professionals in the construction and civil engineering sectors. Attend local industry events or join relevant online forums to build connections that could give you insights into customer needs and expectations.
✨Tip Number 3
Prepare to demonstrate your customer service skills during the interview. Think of examples where you've successfully managed client relationships or resolved issues, as this role heavily relies on maintaining strong connections with existing accounts.
✨Tip Number 4
Showcase your enthusiasm for learning and personal development. Our client values candidates who are eager to grow within the company, so be ready to discuss how you plan to enhance your skills and contribute to the team's success.
We think you need these skills to ace Internal Sales
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description. Understand the key responsibilities and required skills for the Internal Sales position, especially focusing on customer service and account management in the construction industry.
Tailor Your CV: Customise your CV to highlight relevant experience in sales, account management, or customer service within the construction sector. Use specific examples that demonstrate your ability to manage existing accounts and build strong relationships with clients.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the structural steel market and how your background aligns with the company's needs. Be sure to express your willingness to learn and grow within the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at SMS Specialist Recruitment Limited
✨Know Your Products
Familiarise yourself with the structural steel products, rebar, and mesh that the company supplies. Understanding the specifics of these products will help you answer questions confidently and demonstrate your knowledge during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've successfully managed customer relationships or resolved issues. Highlighting your ability to engage with clients over the phone and understand their needs will be crucial for this role.
✨Demonstrate Teamwork
Since this role involves working as part of a team, be ready to discuss how you've collaborated with colleagues in previous positions. Share specific instances where teamwork led to successful outcomes, especially in a sales or account management context.
✨Express Your Willingness to Learn
The company values personal development, so make sure to convey your eagerness to learn and grow within the role. Discuss any relevant training or courses you've undertaken and how they have prepared you for this position.