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For Companies At a Glance
- Tasks: Manage customer enquiries and build strong relationships in a dynamic sales environment.
- Company: Join one of the UK's largest suppliers of structural steel products in the construction industry.
- Benefits: Enjoy a competitive salary, full company benefits, and opportunities for personal development.
- Why this job: Be part of a supportive team that values your growth and offers a chance to make an impact.
- Qualifications: Sales or customer service experience in construction is preferred; enthusiasm and a willingness to learn are key.
- Other info: Interviews will be conducted online and locally, so don't miss out on this exciting opportunity!
Internal Sales
Interested in this role You can find all the relevant information in the description below.
The Company
Our client has grown to be one of the UK’s largest suppliers of Structural Steel construction products and Structural Steel -rebar into the Civil, Groundwork and Construction industry. This growth has seen the company turnover increase and their ability to service clients far beyond their expectations. With continued support for training with a guarantee that personal development will be encouraged and promoted our client is now looking to expand their operations in the Motherwell area by recruiting this role.
The Role
This is a fundamental role in the company’s business strategy and requires an individual of a strong construction sales, account management or customers service background. This is an internal role, dealing with Civil and Construction Contractors – Account Management type role, you will be responsible for customers when they call the branch with enquiries for the supply of structural steel, rebar or mesh putting together the lists of products they require, imputing onto the system and being a point of contact to the point of delivery.
This is a reactive customer service and sales role requiring very little new business, managing existing long-standing accounts, building strong business relationships and making sure that our clients customers feel well looked after and valued.
The application of these products are heavily biased towards, large construction Contractors, Civil Engineering Contractors but also to House Builders, Developers, Ground Works Contractors and Structural Engineering Projects.
You will work as part of a team in the office advising customers on products, costings and delivery and will play an integral part in the company’s development.
The Candidate
Suitable applicants must be able to show sales, internal account management or product supply capability (personality, enthusiasm, and attitude) of the above markets (construction contractors, merchants and end-users) and be looking for a challenging new. Customer interaction experience is ideal however applicants must also be able to engage with customers over the phone and take the time to understand what they want and need. Candidates presently in a Product Supply, Internal Sales, Counter Sales, Account Management, Internal Sales or Builders Merchant role talking to the construction, Civil, Engineering, Service type market or similar would be of great interest as this role requires both personality and commercial acumen. If you have strong admin and customer interaction experience and a willingness to learn please make contact also!
£24-28K Basic Salary + Full company benefits
Contact us to discuss this opportunity and your application to this exciting role, as interviews will take place over the next few weeks online and also in the local area.
SMS Phone: (phone number removed)
Internal Sales employer: SMS Specialist Recruitment Limited
Contact Detail:
SMS Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales
✨Tip Number 1
Familiarise yourself with the structural steel industry and its key players. Understanding the products and services offered, as well as the specific needs of construction contractors, will help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals in the construction and civil engineering sectors. Attend industry events or join relevant online forums to build connections that could provide insights into the role and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous customer service and sales experiences in detail. Be ready to share specific examples of how you've successfully managed accounts and built relationships with clients in similar industries.
✨Tip Number 4
Demonstrate your enthusiasm for the role and the company during any interactions. Show that you're not just looking for a job, but are genuinely interested in contributing to their growth and success in the market.
We think you need these skills to ace Internal Sales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales, account management, or customer service within the construction industry. Use specific examples that demonstrate your ability to manage accounts and interact with customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the structural steel market and how your background aligns with the requirements of the position.
Highlight Customer Interaction Skills: In your application, emphasise your experience in customer interaction, especially over the phone. Provide examples of how you've successfully managed client relationships and addressed their needs.
Showcase Your Teamwork Abilities: Since this role involves working as part of a team, include examples in your application that demonstrate your ability to collaborate effectively with colleagues to achieve common goals.
How to prepare for a job interview at SMS Specialist Recruitment Limited
✨Know Your Products
Familiarise yourself with the structural steel products, rebar, and mesh that the company supplies. Being able to discuss these products confidently will show your understanding of the industry and impress your interviewers.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you successfully managed customer relationships or resolved issues. Highlighting your ability to engage with clients over the phone will be crucial for this role.
✨Showcase Your Sales Experience
Be ready to discuss your previous sales or account management roles, particularly in the construction or civil engineering sectors. Emphasise your achievements and how you built strong business relationships.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations, team dynamics, and growth plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
