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- Tasks: Validate job details and ensure accuracy for smooth operations in the energy sector.
- Company: Join SMS, a leader in innovative energy solutions for a sustainable future.
- Benefits: Enjoy 25 holiday days, hybrid working, health plans, and career development opportunities.
- Why this job: Make a real impact in transforming the UK economy towards greener energy.
- Qualifications: GCSEs in English and Maths, attention to detail, and strong communication skills.
- Other info: Dynamic role with potential for growth in a supportive environment.
The predicted salary is between 22000 - 29000 £ per year.
760
Newmarket
Contract
£26,208 per year, plus excellent Company Benefits
Why choose us?
Choosing to work for SMS means choosing to make a difference. We are changing how businesses and consumers use energy for the better, helping achieve a greener, sustainable, and more affordable energy system for everyone. Through our range of innovative energy solutions, we are delivering the future of smart energy – working closely with private and public sector partners we are playing a critical role in transforming and decarbonising the UK economy by 2050.
What\’s in it for you?
- 25 personal holiday days per year (with additional 8 public holidays) increasing to 30 personal days after 5 years of service (includes options to buy and sell)
- Hybrid working options (for some positions).
- Enhanced Maternity leave. Paternity and Adoption leave.
- 24/7 free and confidential employee assistance service.
- Simply Health plan offers a wide variety of benefits from cashback on everyday healthcare treatments like optical, dental and physio treatments. Discounted gym memberships and free 24/7 online GP.
- Life Insurance (4 x annual salary)
- Pension matching scheme (up to 5% of salary)
- Developing our people is important to us – we support and encourage development by offering internal and external accredited courses, secondments and study support.
What\’s the role?
As SMS we are seeking a detail-oriented and proactive Validations Assistant to join our team on a 6 month Fixed Term Contract. In this role, you will be responsible for ensuring all scheduled jobs are thoroughly validated, accurate, and ready for successful completion. Your work will directly contribute to reducing job aborts and enhancing operational efficiency.
Working Hours:
- Full-time, 40 hours per week
- Monday to Friday, 8:00 AM to 4:30 PM
- Based at our Newmarket Office
Please note: Interviews will be conducted in person.
Key responsibilities:
Phone Number and Contact Information Validation – SMS Domestic
- Review all scheduled jobs at D-5 to ensure phone numbers and contact details meet required formatting standards (11 digits).
- Cross-check contact details against internal systems and trusted external sources to confirm accuracy.
- Correct any erroneous or missing information in the system.
Access Notes Review
- Review all access notes within scheduled jobs to confirm clarity, accuracy, and relevance.
- Ensure information is consistent and provides engineers with clear onsite guidance.
- Identify and flag outdated, unclear, or unnecessary access notes for revision or removal.
Commercial Customer Verification (I&C)
- Contact all commercial customers with jobs scheduled at D-5 to confirm job details and ensure data accuracy (Emails and calls)
- Ensure all customer records are thoroughly updated with accurate contact information, service details, and any relevant special instructions.
- Verify that customer records include correct service details, instructions, and any special requirements.
Ask customers to confirm availability and address any previous abort issues to prevent recurrence.
- Abort Suppression
- Review all D-5 jobs that were previously aborted to assess current viability.
- Identify and flag jobs that cannot proceed due to missing information, customer unavailability, or outstanding blockers.
- Suppress or cancel jobs where required and ensure all actions are clearly documented for traceability.
Data Entry and System Updates
- Accurately update internal systems with all revised or validated information.
- Log all communications and verification activities for auditing and compliance.
- Review validated jobs from the previous day and update the validation log with completion status. For any jobs that are aborted, investigate and record the specific reason to support continuous improvement.
To be considered for this role, we would love you to have:
- Electricity Industry Experience (Essential)
- GSCE\’s (or equivalent) in English and Mathematics
- Excellent attention to detail and data accuracy.
- Strong communication skills, particularly in customer-facing phone interactions.
- Ability to identify and escalate potential issues proactively.
- Experience in administrative or scheduling systems preferred.
- Organised, methodical, and able to work to pre-dispatch timeframes.
#LI-Hybrid
Validation Assistant employer: SMS Plc
Contact Detail:
SMS Plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Validation Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on SMS and their mission. Understanding how they’re transforming the energy sector will help you connect your skills to their goals.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your attention to detail and communication skills can shine in the Validation Assistant role.
✨Tip Number 3
Be ready to share examples! Think of specific situations where you’ve demonstrated accuracy and problem-solving in past roles. This will show them you’re the proactive candidate they need.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the SMS team.
We think you need these skills to ace Validation Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Validation Assistant role. Highlight your relevant experience in the electricity industry and any skills that match the job description. We want to see how you can make a difference with us!
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, give examples in your application that showcase your accuracy and thoroughness. Whether it’s a project you worked on or a task you completed, let us know how you nailed it!
Communicate Clearly: Strong communication skills are key for this position, especially in customer interactions. Use your application to demonstrate your ability to convey information clearly and effectively. We love candidates who can connect with others!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at SMS Plc
✨Know Your Stuff
Make sure you brush up on the electricity industry basics. Understand the key terms and concepts that relate to validation processes. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Show Off Your Attention to Detail
Since the role requires a keen eye for detail, prepare examples from your past experiences where you successfully identified errors or improved processes. Be ready to discuss how you ensure accuracy in your work.
✨Practice Your Communication Skills
As you'll be interacting with customers, practice clear and concise communication. You might want to role-play common scenarios where you need to verify information or handle customer queries. This will help you feel more at ease during the interview.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company’s approach to validation and how they support their employees' development. This shows you're engaged and serious about contributing to their mission.
