Finishing Shift Supervisor in London

About SMP Group

SMP Group is a leading, multi‑award winning producer in POS (Point of Sale) and Out‑of‑Home Advertising. We are the trusted partner for some of the world’s most recognisable brands and retailers, delivering innovative, high‑quality print and production solutions. With a rich heritage of excellence and a forward‑thinking approach, we pride ourselves on creativity, technology‑driven manufacturing, and best‑in‑class client service. Sustainability, innovation, and people development are at the heart of our DNA. As a growing and acquisitive business, we have ambitious plans to further enhance our service and operational capabilities.

The Role

We are seeking an experienced Finishing Shift Supervisor to support the Finishing Shift Manager in ensuring smooth and efficient collation and packing operations throughout the shift. You will be responsible for organising packing tables according to promotional requirements, assigning team leaders to their respective teams, monitoring quality control standards, and managing the accurate allocation of client stock. This position requires strong organisational skills, attention to detail, and the ability to work collaboratively to maintain high operational standards.

Key Responsibilities

• Liaise with Finishing Shift Manager to ensure appropriate staffing levels for each shift and appropriate workload.
• Communicate appropriate job instructions to team leaders and team members alike.
• Ensure all work is prepared in a timely manner for packing and laying of packing tables.
• Lay all tables and check the quality of print prior to commencing collate and pack.
• Ensure all print is labelled correctly prior to commencing collate and pack.
• Check packing accuracy in line with the company’s agreed service level agreements.
• Check all packing materials and quality of packing in line with the company’s guidelines.
• Report all non‑conformances as per the company’s R.A.C.I. procedures. Communicate this to the teams as necessary.
• Plan and manage all team activity in consultation with the Finishing Shift Manager and agreed budgets and timescales.

Key Competencies

• Good knowledge of technical aspects of print finishing.
• Experience of working in a print finishing environment.
• Clear oral communication skills.
• Exceptionally good people skills, with the ability to build and maintain effective relationships with employees, managers and colleagues.
• Basic knowledge of IT packages including word processing, spreadsheets, databases, email, and the internet to achieve work objectives.
• Ability to work to deadlines and to demanding targets.
• Organisation skills to plan and complete jobs.
• Ability to prioritise effectively, including managing conflicting priorities.
• Good attention to detail.
• Ability to work to stringent quality and operational systems.

SMP Competencies

• Building Collaborative Relationships: Develop, maintain, and strengthen relationships with others inside and/or outside SMP.
• Customer Orientation: Demonstrate concern for satisfying external and/or internal customers, developing, and sustaining productive customer relationships.
• Innovation: Develop fresh ideas to provide solutions to work challenges.
• Initiative: Identifies what needs to be done and does it without waiting for others and before the situation requires it.
• Results Orientation: Focus on achieving desired results and how best to achieve them; takes proactive action to get the job done.
• Flexibility: Adapts to changing business needs, conditions, and work responsibilities.
• Leadership: Inspires and motivates employees to perform at their best.

Benefits

• Competitive Salary
• 25 days holiday
• Company Pension
• Employee Assistance Programme
• Life Insurance