Associate Offender Monitoring Analyst in Manchester

Want to deliver tech with purpose, with people who care? Join us in our mission to create solutions that help keep children safe online.

Who are we? Headquartered in Perth, Australia, with offices around the world, Qoria is an ASX-listed global leader in child digital safety technology and services. Our solutions are used by schools, school districts, and parental communities to protect children from harmful online content, identify students at risk based on their digital behaviours, and help teachers maintain focus and safe learning environments in the digital classroom. Today, 30,000 schools and 7 million parents rely on our solutions to help keep 25 million children safe across 180 countries worldwide.

What’s the opportunity? We are looking for an Associate Offender Monitoring Analyst to join our team. The duties of this role include reviewing safeguarding incidents detected by the eSafe monitoring application, identifying the risk and escalating the incidents appropriately. The analyst will need a keen eye for detail in identifying potential breaches of court orders including Sexual Harm Prevention Orders, making informed decisions and creating accurate and detailed reports that may then be used to form an evidential package. You may be expected to work shifts including days, nights and weekends.

This role is a great opportunity for an IT literate person who has a passion for safeguarding and criminal profiling looking for a break into a Cyber Safety or into a technology company. This role does require resilience and you may be required to review indecent and distressing text and imagery. Based in Salford but we do offer hybrid working options.

Here’s how you’ll do it:

• Successfully complete NPPV3 vetting and security clearance
• Undertake a six-month training period to understand the product, service and reviewing process
• Reviewing content detected by the application to assess category and risk level.
• Providing accurate written reports and escalating these to offender managers within police forces.
• Calling the offender managers when required to advise of high-risk activity.
• Keeping up to date new applications, websites and trends.

What will you bring?

• An interest/experience of working in safeguarding / crime prevention/ the welfare and well-being of young people and adults
• A good understanding of English language and excellent communication skills (written and verbal).
• Very IT literate with a good knowledge of social media and online applications.
• Quick decision-making skills
• An ability to remain calm and empathetic when under pressure or dealing with difficult situations
• A flexible approach
• A strong work ethic and ability to stay focused for extended periods
• Strong team player with the ability to work on own initiatives with creative ability to solve problems

Desirable

• A degree in a relevant field (Criminology/ Sociology/ Psychology/ Policing studies)
• Previous experience of working with sensitive information
• Previous experience of monitoring and analysing behaviours.

You’ll have:

• Passion about helping keep our users safe
• A strong team player
• Focussed on a culture of continuous improvement
• High attention to detail while meeting quality and productivity goals

This role requires the applicant to deal with moderation of content and other circumstances which may be distressing or inappropriate. Welfare services will be available to support the applicant. This role also meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, any applicants who are offered work for this organisation will be subject to an enhanced check from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as well as convictions. A criminal record will not automatically bar a person from successfully taking up this post.