Global Support Escalation Manager

Global Support Escalation Manager

Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
Smoothwall (part of the Qoria family)

At a Glance

  • Tasks: Oversee complex customer issues and drive exceptional outcomes in a tech-savvy environment.
  • Company: Leading technology company in Leeds with a supportive culture.
  • Benefits: Competitive salary, flexible working options, and a focus on learning.
  • Why this job: Make a real difference by protecting children from online risks while collaborating with talented teams.
  • Qualifications: Deep technical knowledge and strong problem-solving skills required.

The predicted salary is between 40000 - 50000 Β£ per year.

A leading technology company in Leeds is seeking a Support Escalation Manager to oversee complex customer issues and drive exceptional outcomes. The ideal candidate will have deep technical acumen and exceptional problem-solving skills, ensuring effective collaboration across teams. Join them to help protect children from online risks while working in a supportive culture that promotes learning and ownership. This full-time role offers a competitive salary and flexible working options.

Global Support Escalation Manager employer: Smoothwall (part of the Qoria family)

As a leading technology company based in Leeds, we pride ourselves on fostering a supportive work culture that encourages continuous learning and personal ownership. Our employees benefit from competitive salaries, flexible working options, and the opportunity to make a meaningful impact by helping protect children from online risks. Join us to be part of a team that values collaboration and innovation while providing ample growth opportunities for your career.

Smoothwall (part of the Qoria family)

Contact Details:

Smoothwall (part of the Qoria family) Recruitment Team

We think you need these skills to ace Global Support Escalation Manager

Technical Acumen
Problem-Solving Skills
Collaboration Skills
Customer Issue Management
Support Escalation
Communication Skills
Adaptability