Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the front-of-house team and create unforgettable dining experiences.
- Company: Smokin’ Hot Buffet & Grill, a vibrant dining destination in Coventry.
- Benefits: Competitive salary, career growth, staff meals, and a dynamic team environment.
- Why this job: Join us to enhance guest experiences and develop your leadership skills.
- Qualifications: Experience in FOH leadership and strong customer service skills.
- Other info: Flexible hours with opportunities for training and advancement.
The predicted salary is between 24000 - 36000 £ per year.
At Smokin’ Hot Buffet & Grill, we’re not just serving meals; we’re crafting unforgettable dining experiences. Located in the heart of Coventry, we’ve redefined the buffet concept by blending global flavours with a unique twist. Our signature World Grill offers sizzling delights like Peri Peri Chicken, Chicken Malai Tikka, Jerk Chicken Wings, and more, served fresh and hot at your table.
We are looking for a motivated and experienced FOH Section Lead to join our team. This role is perfect for someone with strong leadership skills, a passion for customer service, and the ability to manage a fast-paced dining environment. As a FOH Section Lead, you will be responsible for supervising the front-of-house team, ensuring exceptional guest experiences, and maintaining efficient service operations.
Key Responsibilities- Lead and supervise FOH staff, ensuring smooth and efficient service.
- Provide excellent customer service, handling guest inquiries and special requests professionally.
- Train and mentor team members to uphold service standards.
- Oversee table management, reservations, and seating arrangements.
- Work closely with the BOH (Back of House) team to ensure seamless coordination.
- Promote upselling of menu items, specials, and beverages to enhance guest experience.
- Handle guest complaints and resolve service issues quickly and efficiently.
- Maintain cleanliness and organization of dining areas, bar, and service stations.
- Ensure all FOH operations comply with health, safety, and hygiene regulations.
- Previous experience in a FOH leadership role (Head Server, Supervisor, or similar).
- Strong customer service and communication skills.
- Ability to lead and motivate a team in a fast-paced environment.
- Excellent organizational and multitasking abilities.
- Knowledge of POS systems and restaurant billing procedures.
- A proactive and problem-solving mindset.
- Flexibility to work evenings, weekends, and holidays as needed.
- Competitive salary and benefits package.
- Career growth and training opportunities.
- A positive and dynamic team environment.
- Staff meals.
- The chance to work with a respected and growing hospitality brand.
If you have the leadership skills and passion for hospitality to excel in this role, we’d love to hear from you!
FOH Section Lead in Coventry employer: Smokin'Hot
Contact Detail:
Smokin'Hot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FOH Section Lead in Coventry
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Smokin’ Hot Buffet & Grill. Familiarise yourself with their menu and values. This will help you show genuine interest and make a great impression.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past experiences where you’ve successfully led a team or handled a tough situation. Be ready to share these stories during your interview to showcase your abilities.
✨Tip Number 3
Show off your customer service passion! Prepare to discuss how you’ve gone above and beyond for guests in previous roles. This is key for a FOH Section Lead, so let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Smokin’ Hot team!
We think you need these skills to ace FOH Section Lead in Coventry
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your customer service skills and how you've created memorable dining experiences in the past.
Highlight Your Leadership Skills: As a FOH Section Lead, you'll be leading a team, so make sure to emphasise your leadership experience. Talk about times when you've successfully managed a team or trained others, showcasing your ability to motivate and inspire.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We want to see your personality, but also appreciate a well-structured application that’s easy to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Smokin’ Hot Buffet & Grill!
How to prepare for a job interview at Smokin'Hot
✨Know the Menu Inside Out
Familiarise yourself with the menu, especially the signature dishes like Peri Peri Chicken and Jerk Chicken Wings. Being able to discuss these items confidently will show your passion for the dining experience and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight specific situations where you motivated staff or resolved conflicts, as this will demonstrate your capability to manage the FOH team effectively.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to customer service. Share stories about how you've handled guest inquiries or complaints, showcasing your problem-solving skills and commitment to creating unforgettable dining experiences.
✨Demonstrate Team Coordination
Talk about your experience working closely with BOH teams. Mention how you ensure seamless service and communication between front and back of house, which is crucial for maintaining efficient operations at Smokin’ Hot Buffet & Grill.
