At a Glance
- Tasks: Lead a passionate team to deliver exceptional guest experiences in a vibrant restaurant.
- Company: Join Smoking Goat, a unique Thai barbecue restaurant with a focus on quality and creativity.
- Benefits: Enjoy 28 days of annual leave, flexible shifts, and opportunities for personal growth.
- Other info: Dynamic work environment with a strong emphasis on team development and training.
- Why this job: Be part of an exciting restaurant group and make a real impact on the dining experience.
- Qualifications: 2 years of hospitality management experience and a passion for food and service.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Smoking Goat is an open-fire Thai barbecue restaurant and bar, serving food inspired by the street food of Bangkok and the laab stalls of northern Thailand. We are a busy restaurant that works closely with exceptional farmers and offers a daily-changing menu. Our drinks programme includes unique beers, natural wines, and a growing vinyl record collection. We welcome applicants looking to grow and be inspired. Thai cooking experience is not required—just a passion for learning and being part of a strong, team-focused restaurant.
What you’ll be doing
- Prioritise and enhance guest experience by focusing on excellent hospitality, guiding team members during service, and managing feedback.
- Promote a positive work environment through professionalism, integrity, and strong work ethics aligned with Super 8 culture.
- Host team meetings and team appraisals, encouraging growth and participation in training opportunities.
- Be visible on the floor and in services, ensuring all guests are well looked after and noting any comments through the correct communication channels.
- Ordering and purchasing products and stock.
- Ensure employee compliance with internal and external policies and regulations.
- Leading services and delivering daily team briefings.
- Manage and operate POS systems.
- Prepare and monitor rotas, working flexibly around demands of the team and business.
- Maintain knowledge of our dishes and suppliers and train our junior team to ensure team members can confidently share our brand story with guests.
- Collaborate with chefs to maintain consistency in dishes.
- Understand food safety standards to uphold a 5-star EHO rating and support team development.
- Promptly report and address site maintenance concerns, ensuring communication of actions taken.
- Ensure that employees are trained on company values, job roles and responsibilities.
What you’ll bring
- Passion and knowledge of restaurants, good cooking, good sourcing of food and drink are a great headstart. But most important is the appetite to learn, grow and be a part of building the most exciting restaurant group in London.
- A strong understanding of customer requirements in order to tailor service, ensuring all guests receive a warm and welcoming experience.
- You know how to lead a team, and set an example for what hospitality excellence looks like.
- 2 years of experience in team management, and hospitality.
- Proven ability to lead, train and develop a team.
- Commitment to the highest standards of.
- Approachable and warm persona.
- Flexibility to work varied shifts across 5 out of 7 days.
- Full UK right to work documents.
What’s in it for you
28 days of annual leave, including
Restaurant Manager in London employer: Smoking Goat
At Smoking Goat, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Our team members enjoy 28 days of annual leave, opportunities for personal growth through training, and the chance to be part of a dynamic restaurant environment that celebrates creativity and collaboration. Located in the heart of London, we offer a unique experience where passion for food and hospitality meets a supportive team atmosphere, making it an ideal place for those looking to thrive in the culinary world.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Manager in London
✨Tip Number 1
Get to know the restaurant scene! Visit places like Smoking Goat and chat with staff. This shows your passion for the industry and helps you understand what makes a great dining experience.
✨Tip Number 2
Network, network, network! Attend industry events or join local hospitality groups. You never know who might have a lead on a job or can give you insider tips on landing that perfect role.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just apply—reach out directly to the hiring manager. A friendly email expressing your enthusiasm can make you stand out from the crowd.
✨Tip Number 4
Prepare for interviews by practising common questions and scenarios specific to restaurant management. Show off your leadership skills and how you can enhance guest experiences—this is what they want to hear!
We think you need these skills to ace Restaurant Manager in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the restaurant industry! Share your experiences and what excites you about working in a busy, team-focused environment like ours. We love applicants who are eager to learn and grow.
Tailor Your Application:Make sure to customise your application to highlight how your skills align with our values and the role. Mention any relevant experience in hospitality or team management that showcases your ability to lead and inspire others.
Be Authentic:We appreciate genuine personalities! Don’t be afraid to let your true self shine through in your application. Share your story and what makes you a great fit for Smoking Goat—authenticity goes a long way.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This helps us keep track of your application and ensures it gets the attention it deserves. We can’t wait to hear from you!
How to prepare for a job interview at Smoking Goat
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with Smoking Goat's menu and the inspiration behind it. This shows your genuine interest in the restaurant and helps you discuss how you can enhance the guest experience.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you’ve motivated staff or improved service quality. This will demonstrate your ability to foster a positive work environment.
✨Emphasise Your Passion for Learning
Since they value a passion for learning, be ready to share instances where you’ve taken the initiative to grow professionally. Discuss any training or development opportunities you’ve pursued and how they’ve shaped your approach to hospitality.
✨Be Ready to Discuss Customer Experience
Think about what excellent customer service means to you. Prepare to talk about how you would tailor service to meet diverse guest needs and ensure everyone leaves with a warm and welcoming experience.
