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- Tasks: Support daily operations and ensure exceptional service in a vibrant pub environment.
- Company: Join the fun team at Britannia - Smok'd, a small independent company.
- Benefits: Competitive pay, full-time hours, career growth, and employee discounts.
- Why this job: Be a key player in creating memorable experiences for guests while developing your leadership skills.
- Qualifications: Experience in hospitality management and strong communication skills required.
- Other info: Dynamic work environment with opportunities for personal and professional development.
The predicted salary is between 32000 - 33000 £ per year.
Here at the Britannia - Smok'd we are committed to maintaining high standards and delivering a memorable experience to all our guests. We seek a dedicated and motivated Assistant Manager to join our young and fun team.
As an Assistant Manager at Britannia - Smok'd, you will play a crucial role in supporting the General Manager in the restaurant's daily operations. You will ensure exceptional service standards, manage staff, and oversee financial operations. This is a fantastic opportunity for someone with strong leadership skills and a passion for the hospitality industry.
Key Responsibilities- Assist in managing daily pub operations to ensure smooth and efficient service.
- Supervise and train staff, fostering a positive and productive work environment.
- Handle customer inquiries, complaints, and feedback professionally.
- Oversee financial procedures, including cash handling, inventory management, and sales reporting.
- Ensure compliance with health and safety regulations.
- Support the General Manager in achieving sales and profitability targets.
- Be a role model for the staff members.
- Proven experience in a supervisory or managerial role within the hospitality industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to handle high-pressure situations and resolve conflicts effectively.
- Knowledge of financial procedures and basic accounting principles.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Competitive hourly wage of £13 plus service charge.
- Full-time position with opportunities for career growth and development.
- A supportive and dynamic work environment.
- Employee discounts and other benefits.
About SMOK'D: Small independent company, originally a street food pop up called BBQWhiskyBeer.
Assistant Manager employer: SMOK'D
Contact Detail:
SMOK'D Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know about openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Show up in person! If you're keen on a role at Britannia - Smok'd, pop by the restaurant and introduce yourself. A friendly face can leave a lasting impression and show your enthusiasm for the position.
✨Tip Number 3
Prepare for the interview by researching the company culture and values. We want to see that you understand what makes us tick and how you can contribute to our fun and dynamic team.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in the minds of the hiring team and shows your genuine interest in the Assistant Manager role.
We think you need these skills to ace Assistant Manager
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let us know why you're passionate about the hospitality industry. Share any experiences that highlight your love for providing exceptional service and creating memorable experiences for guests.
Highlight Your Leadership Skills: As an Assistant Manager, strong leadership is key! Make sure to showcase your previous supervisory or managerial experience. Give examples of how you've successfully managed teams and fostered a positive work environment.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to see your personality shine through, so don’t be afraid to be yourself while keeping it professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Britannia - Smok’d!
How to prepare for a job interview at SMOK'D
✨Know the Company Inside Out
Before your interview, take some time to research Britannia - Smok'd. Understand their values, menu offerings, and what makes them unique in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their mission.
✨Showcase Your Leadership Skills
As an Assistant Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you fostered a positive work environment and motivated your staff to deliver exceptional service.
✨Prepare for Customer Scenarios
Expect questions about handling customer complaints or inquiries. Think of specific situations where you turned a negative experience into a positive one. This will demonstrate your problem-solving skills and ability to maintain high service standards under pressure.
✨Understand Financial Procedures
Since overseeing financial operations is part of the role, brush up on basic accounting principles and cash handling procedures. Be ready to discuss your experience with inventory management and sales reporting, as this will show your capability to support the General Manager effectively.
