Company Description
Smmmile is a rapidly growing group of modern dental stores focused on delivering happiness to patients through Invisalign treatment. Our luxury, boutique practices are designed to be welcoming, comfortable, and state-of-the-art, offering a high-end experience for both patients and team members. We invest in the latest dental and imaging technology to support precise treatment planning and smooth patient journeys. The team at Smmmile is committed to providing the ultimate patient experience by combining high-quality aligners, fair pricing, and exceptional service. Joining Smmmile means becoming part of an ambitious, patient-centered organisation with strong growth potential.
Role Description
The Smile Consultant is a full-time, on-site role based at our City of Bristol practice. This role focuses on welcoming patients, selling them their dream smile through Invisalign treatment options, and guiding them through each step of their smile journey. Day-to-day tasks include conducting consultations, supporting digital scans and photographs, presenting treatment plans and pricing, and answering patient questions in a clear and reassuring manner. The Smille Consultant works closely with clinicians and the wider practice team to ensure appointments run smoothly, follow-ups are scheduled, and patients receive consistent communication and care. The role also includes maintaining accurate records, supporting local marketing activities, and helping create a positive, professional, and inclusive environment in the practice.
Qualifications
- Interpersonal skills, with the ability to build trust and rapport with patients from diverse backgrounds.
- Customer service or client-facing experience in healthcare, retail, hospitality, or a similar environment.
- Comfort with learning and using digital tools and dental technology; basic computer literacy and data entry skills.
- Ability to work collaboratively in a team, follow clinical and administrative processes, and manage time and priorities effectively.
- High level of professionalism, empathy, and attention to detail, with a focus on delivering an excellent patient experience.
- Willingness to receive training in Invisalign and dental workflows; prior experience in a dental or medical setting is beneficial but not required.
- Flexibility to work practice opening hours, including occasional evenings or weekends if needed.
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Smille Consultant employer: Smmmile
At Smmmile, we pride ourselves on being an exceptional employer, offering our Smile Consultants a vibrant work culture in Newcastle where every day brings new opportunities to connect with patients and transform their lives. With industry-leading training, ongoing coaching, and clear pathways for career progression, we empower our team to thrive in a supportive environment that celebrates achievements and fosters personal growth. Join us and be part of a dynamic team that values trust, ambition, and the power of a smile.
