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- Tasks: Support families with emotional and practical needs while managing a small caseload.
- Company: Join a compassionate organisation dedicated to supporting families in need.
- Benefits: Flexible hours, professional development, and the chance to make a real difference.
- Why this job: Be a vital part of a team that transforms lives and builds community connections.
- Qualifications: Experience in family support or social work and strong communication skills.
- Other info: Opportunity for career growth and involvement in meaningful community events.
The predicted salary is between 36000 - 60000 £ per year.
You’ll hold a small caseload of families while also supporting the smooth running of our service—helping to coordinate hospital visits, review caseloads, and ensure families get the right help at the right time. You’ll play a key role in building strong relationships with hospital teams, supporting service development, and deputising for the Family Support Manager.
This role covers management of our caseload of families across London and Surrey, supporting families linked to our hospital partnerships including Kingston, Royal Marsden, St George’s, Epsom, St Peter’s and Royal Surrey—with the Evelina Children’s Hospital joining in the future.
Role Overview
Leadership & Team Support
- Manage a team of Family Support Workers.
- Oversee caseloads and conduct monthly reviews.
- Ensure regular hospital visits are co-ordinated and met as planned, adjusting in line with need.
- Support the allocation of referrals across the team to make sure families receive timely and appropriate support.
- Contribute to the recruitment, supervision, and development of Family Support Workers.
- Deputise for the Family Support Manager when needed, including leading team meetings and taking minutes.
- Participate in the weekend on-call rota.
Family Support Delivery
- Hold a small caseload, providing empathetic, non-judgemental emotional and practical, needs-led, support.
- Plan and attend family events, working with external suppliers where needed.
- Provide regular visits to nominated hospitals and ensure families are linked in with appropriate services.
- Participate in multidisciplinary meetings, safeguarding boards, and service planning discussions.
Hospital & Community Partnerships
- Build and maintain strong working relationships with hospital teams and community partners.
- Maintain regular contact with paediatric teams to share patient updates and identify new needs.
- Deliver presentations and training to raise awareness of Momentum.
- Identify new partnership and referral opportunities in clinical and community settings.
- Support the transition of hospital services from the Royal Marsden to Evelina London Children’s Hospital.
Service Monitoring & Development
- Support the Family Support Manager in delivering service outcomes and contributing to operational planning.
- Assist in monitoring budgets and ensuring services align with the operational plan.
- Maintain accurate and timely records to support reporting requirements.
- Provide case studies and updates to support fundraising and communications.
Organisational Contribution
- Deputy Designated Safeguarding Lead
- Attend relevant training and family support events (including evenings/weekends).
- Provide insights and case studies to support fundraising and communications.
- Attend occasional family events and community activities.
- Champion Momentum’s values and safeguarding standards in all areas of work.
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Senior Family Support Worker employer: SMK Campaigners
Contact Detail:
SMK Campaigners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Family Support Worker
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare and family support sectors. Attend events, join relevant groups, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the hospitals and community partners we work with. Understand their values and how they align with our mission at StudySmarter. This will help you stand out as someone who truly gets what we’re about!
✨Tip Number 3
Practice your responses to common interview questions, especially around emotional support and team management. We want to see your empathy and leadership skills shine through. Role-play with a friend or use online resources to get comfortable!
✨Tip Number 4
Don’t forget to follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Senior Family Support Worker
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting families shine through. We want to see why you care about this role and how your experiences align with our mission.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight relevant experience, especially in managing caseloads and working with hospital teams. We love seeing how your background fits with what we do!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication that gets to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at SMK Campaigners
✨Know Your Caseload
Familiarise yourself with the types of families you’ll be supporting. Understand their needs and how your role can make a difference. This will show your potential employer that you’re not just interested in the job, but also in the families you'll be working with.
✨Build Relationships
Since this role involves liaising with hospital teams, think about how you can demonstrate your relationship-building skills. Prepare examples of how you've successfully collaborated with other professionals in the past, as this will highlight your ability to work effectively in a multidisciplinary environment.
✨Showcase Leadership Skills
As a Senior Family Support Worker, you’ll be managing a team. Be ready to discuss your leadership style and provide examples of how you’ve supported or developed team members in previous roles. This will help convey your readiness to take on a supervisory position.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and emotional intelligence. Think of scenarios where you had to provide support under pressure or manage a difficult situation. Practising these responses will help you feel more confident during the interview.