Smiths is seeking an experienced and driven Transport Workshop Manager to lead our in-house HGV maintenance operation based in Gloucester.
This is a senior leadership role responsible for the safe, compliant, efficient and cost-effective management of a diverse fleet of approximately 150 commercial vehicles and 50 trailers, supporting a range of waste management, recycling and transport operations across the business.
Reporting to the Logistics Director and forming part of the Logistics Senior Management Team, you will lead a skilled workshop operation, drive fleet reliability, champion compliance and develop a high-performing team focused on safety, quality and continuous improvement.
About the Role
You will have overall responsibility for the operation of our HGV workshop facilities, including management of:
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A fleet of approximately 150 commercial vehicles and 50 trailers
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Workshop operations and maintenance activities
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A team of supervisors, technicians, apprentices and workshop administration staff
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A satellite workshop operation in Cardiff
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External maintenance providers, parts suppliers and manufacturer service partners
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Fleet compliance, maintenance planning and MOT preparation
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Breakdown management and vehicle off-road (VOR) performance
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Workshop budgets, supplier relationships and operational efficiency
Working closely with the wider Logistics team, you will also contribute to fleet specification, vehicle purchasing decisions and long-term fleet replacement planning.
Key Responsibilities
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Lead the safe and compliant maintenance of the Smiths HGV fleet
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Ensure all servicing, inspections and maintenance activities are completed to the highest standards
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Drive workshop productivity, efficiency and vehicle availability
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Manage fleet compliance in line with Operator Licence requirements
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Oversee MOT preparation and improve first-time pass rates
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Develop a preventative maintenance culture that improves reliability and reduces downtime
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Lead and develop workshop supervisors, technicians and apprentices
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Monitor workshop performance through KPIs, reporting and data analysis
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Manage breakdown response and minimise operational disruption
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Oversee parts management, supplier performance and maintenance expenditure
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Promote a strong health and safety culture throughout the workshop operation
About You
We are looking for a proven fleet engineering professional with strong technical expertise and experience managing large-scale HGV workshop operations.
You will ideally have:
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Significant experience managing a busy HGV workshop operation, either in-house or through third-party facilities
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Strong technical knowledge of commercial vehicle maintenance, including mechanical, electrical, hydraulic and pneumatic systems
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Experience managing mixed HGV fleets
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Experience of MOT preparation and fleet compliance requirements
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A City & Guilds, NVQ or equivalent qualification in Fleet Engineering or Heavy Vehicle Maintenance
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IOSH Managing Safely or equivalent health and safety training
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Strong leadership and people management skills
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Excellent planning, organisational and problem-solving abilities
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Commercial awareness and experience managing operational performance
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Good IT skills and experience using workshop management systems
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The ability to build effective relationships with colleagues, suppliers and external partners
Benefits
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Permanent contract
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Life Assurance Scheme
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Support of an experienced team
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Earn Additional Annual Leave with Length of Service
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Free on-site Parking
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Corporate gym membership discount
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Annual Salary Review
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Employee discount (50% on Skip Hire, other discounts on group services)
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PPE provided
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Progression opportunities
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24 hour unlimited access to mental health support
What We're Looking For
You'll be a practical and resilient leader who thrives in a fast-paced environment and takes pride in delivering high standards. You will be passionate about continuous improvement, committed to developing people and focused on creating a workshop operation that is safe, efficient and future-ready.
If you're looking for the opportunity to lead a significant fleet maintenance operation and play a key role in the ongoing success of a growing business, we'd love to hear from you.
Transport Workshop Manager in Gloucester employer: Smiths
At Smiths (Gloucester) Ltd, we pride ourselves on being a family-run business that values honesty, hard work, and environmental sustainability. Our supportive work culture fosters employee growth through mentorship and progression opportunities, while our commitment to safety and compliance ensures a rewarding and secure working environment. With competitive benefits like life assurance, free parking, and substantial discounts, joining our team means becoming part of a dedicated family that truly cares about its members and the community.