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- Tasks: Support field operations and ensure high standards are met across departments.
- Company: Join the UK's largest newspaper and magazine wholesaler with a commitment to excellence.
- Benefits: Enjoy 25 days annual leave, health care plans, and a contributory pension scheme.
- Why this job: Be a key player in a dynamic team making a real impact every day.
- Qualifications: Full clean driving licence, retail experience, and strong communication skills required.
- Other info: Flexible hours, part-time role, and opportunities for career growth.
The predicted salary is between 27300 - 27300 £ per year.
Part Time (20-25hr/week) Monday to Friday
£13.09 Per hour
With 34 distribution centres and more than 22,000 retailers relying on us, we’re not just the UK’s largest newspaper and magazine wholesaler – we’re a promise kept every day.
We are looking for a Field Support Coordinator to join our Worcester team and help support our nation-wide field based operation.
About the roleThis role involves working very closely and co-operatively across all Instore departments to contribute towards the business’ operational objectives and targets. You will be a positive and pro-active first point of contact for field staff, booking cover for activity, providing a professional and effective service, the majority of which will be via the telephone and electronically.
What we can offer youAs well as full induction and training you’ll also get access to:
- 25 Days Annual Leave
- Contributory Pension Scheme
- Health Shield Care Plan
- Access to our Colleague Assistance Programme and access to Mental Health Allies
- Share save scheme and more!
This role is field based, and therefore the successful candidate will need to have a full clean driving licence and access to their own vehicle. The ideal candidate will also have experience in retail, or a field marketing environment and have a passion for ensuring that high standards are delivered and KPIs are met. You will also be able to demonstrate:
- Strong interpersonal and communication skills
- Ability to work on your own initiative
- Ability to make the right decisions under pressure
- The flexibility to "go the extra mile"
- Full commitment to providing excellent customer service
Please note: you must have the right to work in the UK to be considered for this position.
About usPart of Smiths News PLC the UK’s largest news wholesaler Instore support clients every day with Field Marketing, Field Sales and Auditing to some of the UK’s leading retailers. We’re proud to deliver 98% customer satisfaction and through our Everyone In initiative, we’re working together to build a more inclusive and diverse workplace and shape a culture that embraces people from all backgrounds, experiences and orientations.
Experience a career that’s as good as we say it is. One filled with people, pride, passion, opportunities, loyalty and care.
Field Support Coordinator in Worcester employer: Smiths News
Contact Detail:
Smiths News Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Support Coordinator in Worcester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Field Support Coordinator role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want to see your passion for customer service and how you can contribute to our operational objectives. Show us you’re ready to go the extra mile!
✨Tip Number 3
Practice your communication skills! Since this role involves a lot of phone and electronic interactions, we suggest doing mock interviews or role-playing scenarios with friends. This will help you feel more confident when speaking with potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll get a feel for our culture and values right from the start.
We think you need these skills to ace Field Support Coordinator in Worcester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Field Support Coordinator role. Highlight your relevant experience in retail or field marketing, and show us how your skills align with our operational objectives.
Show Off Your Communication Skills: Since this role involves a lot of interaction with field staff, it’s crucial to demonstrate your strong interpersonal and communication skills. Use examples from your past experiences to illustrate how you’ve effectively communicated in similar situations.
Be Proactive and Positive: We love candidates who can show initiative! In your application, share instances where you’ve gone the extra mile to provide excellent customer service or support your team. This will help us see your proactive attitude.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Smiths News
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Field Support Coordinator role. Familiarise yourself with the key responsibilities and how they align with the company's operational objectives. This will help you articulate how your skills and experiences make you a perfect fit.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with field staff and other departments, be prepared to demonstrate your strong interpersonal and communication skills. Think of examples from your past experiences where you effectively communicated under pressure or resolved conflicts.
✨Highlight Your Initiative
The ideal candidate is someone who can work independently and make decisions on the fly. Be ready to share specific instances where you took the initiative in previous roles, especially in retail or field marketing environments, to show that you can go the extra mile.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This not only shows your interest but also helps you gauge if this is the right fit for you.