At a Glance
- Tasks: Support Merchandisers and managers in achieving targets and conducting audits.
- Company: A supportive company focused on opportunities and career growth.
- Benefits: Holiday pay, pension scheme, health care plan, and mental health support.
- Other info: Field-based role requiring a clean driving licence and own vehicle.
- Why this job: Join a dynamic team and make a real impact in the retail sector.
- Qualifications: Experience in retail or field marketing and strong communication skills.
The predicted salary is between 27000 - 33000 £ per year.
About the role
Our Field Performance Leaders support our Merchandisers and Field Performance Managers in achieving successful execution of routine audits and supporting the team to achieve targets and KPI’s across their geographical territory. You will also be responsible for assisting in the recruitment, development and retention of a team of dedicated Merchandisers and deliver annual refresher training as needed.
What we can offer you
- Holiday Pay
- Contributory Pension Scheme
- Health Shield Care Plan
- Access to our Colleague Assistance Programme
- Hardship fund
- Access to Mental Health Allies
- Refer a friend scheme
- Share save scheme
- And more!
Who Are We Looking For?
This role is field based, and therefore the successful candidate will need to have a full clean driving licence and access to their own vehicle. The ideal candidate will also have experience in retail, or a field marketing environment and have a passion for ensuring that high standards are delivered and KPIs are met.
You’ll also be able to demonstrate:
- Strong interpersonal and communication skills
- Ability to work on your own initiative
- Ability to make the right decisions under pressure
- The flexibility to "go the extra mile"
- Full commitment to providing excellent customer service
Please note: you must have the right to work in the UK to be considered for this position.
Don’t just take us at our word – experience it for yourself. We’re a business built on support, opportunities, loyalty and care. Let’s make the most of today’s opportunities and look to the future, together.
If you are excited about this role but feel your experience doesn’t align perfectly with the job description, we encourage you.
Senior Merchandiser - Chelmsford/Colchester in Guildford employer: Smiths News
At Smiths News, we pride ourselves on being an excellent employer by offering flexible working hours that cater to your lifestyle while providing a supportive and collaborative work culture. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring you thrive in your role as an In-Store Merchandiser. Join us in a dynamic environment where your contributions are valued, and enjoy the unique advantage of managing your own territory with the potential for travel reimbursement.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Merchandiser - Chelmsford/Colchester in Guildford
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Smiths News, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Smiths News!
We think you need these skills to ace Senior Merchandiser - Chelmsford/Colchester in Guildford
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Smiths News, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Smiths News and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Smiths News that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Smiths News
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
