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- Tasks: Provide technical support and maintain desktop infrastructure for users across multiple locations.
- Company: Leading newspaper wholesaler in the UK with a focus on innovation.
- Benefits: Health cash plan, training opportunities, and travel experience.
- Why this job: Join a dynamic team and enhance your IT skills while making a difference.
- Qualifications: Strong knowledge of Windows 10/11, Microsoft Office 365, and Active Directory required.
- Other info: Opportunity to travel across England and grow your career in IT support.
The predicted salary is between 36000 - 60000 £ per year.
A leading newspaper wholesaler in the UK is seeking a Desktop Engineer to provide technical support and maintain desktop infrastructure. The role involves troubleshooting issues, supporting users, and collaborating with IT teams.
Candidates must have strong knowledge of:
- Windows 10/11
- Microsoft Office 365
- Active Directory
Additional offerings include a health cash plan and training opportunities. A driving license is required for travel to multiple depot locations across England.
Desktop Engineer – End-User IT Support (UK Travel) in Swindon employer: Smiths News plc
Contact Detail:
Smiths News plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Engineer – End-User IT Support (UK Travel) in Swindon
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in desktop support. They might have insider info on job openings or can even refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss specific examples of how you've tackled technical issues in the past. This will help them see you as the go-to Desktop Engineer they need.
✨Tip Number 3
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you email. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like this one. Plus, it helps us keep track of your application and gives you a better chance of landing that Desktop Engineer position.
We think you need these skills to ace Desktop Engineer – End-User IT Support (UK Travel) in Swindon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows 10/11, Microsoft Office 365, and Active Directory. We want to see how your skills match the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing end-user IT support and how your background makes you a perfect fit for our team. Keep it friendly and professional!
Show Off Your Troubleshooting Skills: In your application, give examples of how you've tackled technical issues in the past. We love seeing problem-solving in action, so share specific scenarios where you’ve made a difference for users.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Smiths News plc
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11, Microsoft Office 365, and Active Directory. Be ready to discuss specific troubleshooting scenarios you've encountered in the past and how you resolved them. This will show that you’re not just familiar with the software but can also handle real-world issues.
✨Showcase Your Communication Skills
As a Desktop Engineer, you'll be supporting users who may not be tech-savvy. Practice explaining technical concepts in simple terms. During the interview, demonstrate your ability to communicate clearly and effectively, as this is crucial for collaborating with both users and IT teams.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to desktop support. Think about how you would approach common issues, such as a user unable to access their email or a computer that won’t boot. Practising these scenarios will help you articulate your thought process during the interview.
✨Highlight Your Flexibility and Travel Readiness
Since the role involves travel to various depot locations, be prepared to discuss your driving experience and willingness to travel. Mention any previous roles where you had to adapt to different environments or work with diverse teams, as this will demonstrate your flexibility and readiness for the job.
