At a Glance
- Tasks: Resolve technical issues and enhance modern workplace technologies.
- Company: Smiths News plc is the UK's largest newspaper and magazine wholesaler.
- Benefits: Enjoy hybrid working, free parking, health cash plan, and training opportunities.
- Other info: Must have the right to work in the UK.
- Why this job: Join a passionate team driving innovation in a dynamic work environment.
- Qualifications: Experience with Microsoft 365, Azure, and relevant certifications required.
The predicted salary is between 28800 - 43200 £ per year.
Our reputation as the UK’s largest newspaper and magazine wholesaler speaks for itself. Every day, we serve more than 22,000 customers from 34 distribution centres across the country. Behind every nightly miracle is a team of dedicated people carrying out more roles than you realise – we’re the unseen force that delivers. So when we say we’re excited for what the future holds for our customers and colleagues, you can trust we’re as good as our word.
We are seeking an experienced Modern Workplace engineer to join our team reporting into the Service Delivery Manager. This is an excellent opportunity for someone with hands‑on experience in the cloud and end user compute space to be a part of Smiths News’ modern workplace journey.
About the Role
- Technical Escalation: Act as the primary point of contact for resolving high-level technical issues and escalations related to Microsoft 365, Azure services, Intune compliance, and other modern workplace technologies.
- Project Involvement: Participate in IT projects related to modern workplace enhancements, migrations, and new technology rollouts.
- Continuous Improvement: Stay up to date with the latest in Microsoft technologies and best practices for modern workplace environments, continuously improving processes and team capabilities.
- Maintain comprehensive documentation of cloud infrastructure, including diagrams and procedures
- Monitor system compliance and ensure optimal operation of end user compute
- Collaborate with senior engineers to troubleshoot and resolve Azure/365 incidents and projects
- Be a member of the onshore presence for office‑based users
What we can offer you
Not only do we offer free onsite parking and competitive salary but you’ll also have access to:
- Company funded Health Cash Plan – providing cash back for everyday healthcare costs such as dental, optical and physiotherapy
- 5% match pension
- 24/7 E‑Learning modules, Training and Development opportunities
- Sharesave Scheme, Cycle to work schemes, Health cash plan
About you
- Understanding of networking concepts and protocols (e.g. TCP/IP, DNS, HTTP/S)
- Knowledge and experience using modern device management (Intune) and cloud services (Azure)
- Certifications: Relevant certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate, Azure Fundamentals, Windows 10/11 certifications, ITIL Foundation, or equivalent.
- Effective written and oral communication skills
Please note: you must have the right to work in the UK to be considered for this position.
A career with us is a career filled with people, pride, and passion. We rely on each other to get the job done, and we deliver what we say we will. Let’s see if we can rely on you, too.
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Modern Workplace Engineer in Swindon employer: Smiths News plc
As the UK's largest newspaper and magazine wholesaler, we pride ourselves on our dynamic work culture that fosters collaboration and innovation. Located in Swindon, our head office offers a supportive environment with excellent employee benefits, including a competitive salary, car allowance, and comprehensive health plans. We are committed to your professional growth, providing extensive training and development opportunities to ensure you thrive as we embark on exciting transformation projects together.
StudySmarter Expert Advice🤫
We think this is how you could land Modern Workplace Engineer in Swindon
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Smiths News plc values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Smiths News plc might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Smiths News plc!
✨Direct Apply to Smiths News plc
Let's not forget to apply directly through the Smiths News plc website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Modern Workplace Engineer in Swindon
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Smiths News plc.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Smiths News plc. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Smiths News plc
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
