At a Glance
- Tasks: Resolve technical issues and enhance modern workplace technologies.
- Company: Smiths News plc is the UK's largest newspaper and magazine wholesaler.
- Benefits: Enjoy hybrid working, free parking, health cash plan, and training opportunities.
- Other info: Must have the right to work in the UK.
- Why this job: Join a passionate team driving innovation in a dynamic work environment.
- Qualifications: Experience with Microsoft 365, Azure, and relevant certifications required.
The predicted salary is between 28800 - 43200 £ per year.
Our reputation as the UK’s largest newspaper and magazine wholesaler speaks for itself. Every day, we serve more than 22,000 customers from 34 distribution centres across the country. Behind every nightly miracle is a team of dedicated people carrying out more roles than you realise – we’re the unseen force that delivers. So when we say we’re excited for what the future holds for our customers and colleagues, you can trust we’re as good as our word.
We are seeking an experienced Modern Workplace engineer to join our team reporting into the Service Delivery Manager. This is an excellent opportunity for someone with hands‑on experience in the cloud and end user compute space to be a part of Smiths News’ modern workplace journey.
About the Role
- Technical Escalation: Act as the primary point of contact for resolving high-level technical issues and escalations related to Microsoft 365, Azure services, Intune compliance, and other modern workplace technologies.
- Project Involvement: Participate in IT projects related to modern workplace enhancements, migrations, and new technology rollouts.
- Continuous Improvement: Stay up to date with the latest in Microsoft technologies and best practices for modern workplace environments, continuously improving processes and team capabilities.
- Maintain comprehensive documentation of cloud infrastructure, including diagrams and procedures
- Monitor system compliance and ensure optimal operation of end user compute
- Collaborate with senior engineers to troubleshoot and resolve Azure/365 incidents and projects
- Be a member of the onshore presence for office‑based users
What we can offer you
Not only do we offer free onsite parking and competitive salary but you’ll also have access to:
- Company funded Health Cash Plan – providing cash back for everyday healthcare costs such as dental, optical and physiotherapy
- 5% match pension
- 24/7 E‑Learning modules, Training and Development opportunities
- Sharesave Scheme, Cycle to work schemes, Health cash plan
About you
- Understanding of networking concepts and protocols (e.g. TCP/IP, DNS, HTTP/S)
- Knowledge and experience using modern device management (Intune) and cloud services (Azure)
- Certifications: Relevant certifications such as Microsoft 365 Certified: Modern Desktop Administrator Associate, Azure Fundamentals, Windows 10/11 certifications, ITIL Foundation, or equivalent.
- Effective written and oral communication skills
Please note: you must have the right to work in the UK to be considered for this position.
A career with us is a career filled with people, pride, and passion. We rely on each other to get the job done, and we deliver what we say we will. Let’s see if we can rely on you, too.
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Modern Workplace Engineer in Swindon employer: Smiths News plc
As the UK's largest newspaper and magazine wholesaler, we pride ourselves on our dynamic work culture that fosters collaboration and innovation. Located in Swindon, our head office offers a supportive environment with excellent employee benefits, including a competitive salary, car allowance, and comprehensive health plans. We are committed to your professional growth, providing extensive training and development opportunities to ensure you thrive as we embark on exciting transformation projects together.
StudySmarter Expert Advice🤫
We think this is how you could land Modern Workplace Engineer in Swindon
✨Tip Number 1
Familiarise yourself with the latest Microsoft technologies, especially Microsoft 365 and Azure services. Being well-versed in these platforms will not only boost your confidence but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the industry, particularly those who work at Smiths News or similar companies. Engaging with them on platforms like LinkedIn can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Showcase any hands-on experience you have with modern device management tools like Intune. If you’ve worked on relevant projects, be prepared to discuss specific challenges you faced and how you overcame them during interviews.
✨Tip Number 4
Prepare to discuss your understanding of networking concepts and protocols, as these are crucial for the role. Brush up on TCP/IP, DNS, and HTTP/S, and think of examples where you've applied this knowledge in real-world scenarios.
We think you need these skills to ace Modern Workplace Engineer in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in cloud services, Microsoft 365, and Intune. Use keywords from the job description to demonstrate that you meet the specific requirements of the Modern Workplace Engineer role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for modern workplace technologies. Mention specific projects or experiences that align with the key accountabilities listed in the job description, such as technical escalations or project involvement.
Highlight Certifications:If you have relevant certifications like Microsoft 365 Certified: Modern Desktop Administrator Associate or Azure Fundamentals, make sure to prominently display these in your application. This will strengthen your candidacy and show your commitment to professional development.
Showcase Communication Skills:Since effective written and oral communication skills are essential for this role, consider including examples in your application where you've successfully communicated complex technical information to non-technical stakeholders.
How to prepare for a job interview at Smiths News plc
✨Showcase Your Technical Skills
Make sure to highlight your hands-on experience with Microsoft 365, Azure services, and Intune during the interview. Be prepared to discuss specific projects you've worked on and how you resolved technical issues.
✨Demonstrate Continuous Learning
Smiths News values continuous improvement, so be ready to talk about how you stay updated with the latest technologies and best practices in the modern workplace. Mention any relevant certifications or training you've pursued.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think of examples where you've successfully managed escalations or contributed to IT projects, and be ready to explain your thought process.
✨Communicate Clearly and Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly, both verbally and in writing. Be prepared to explain complex technical concepts in a way that non-technical stakeholders can understand.
