At a Glance
- Tasks: Drive digital transformation and optimise commercial processes in a dynamic team.
- Company: Join John Crane, a leader in sustainable flow control solutions with a global presence.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Embrace diversity and innovation in a supportive work environment.
- Why this job: Be a digital catalyst and make a real impact on commercial performance.
- Qualifications: Strong data analysis skills and experience with CRM/ERP systems.
The predicted salary is between 49500 - 60500 £ per year.
Company Description
John Crane, a business of Smiths Group, is a global leader in mission-critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies. We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide. We partner with our customers to help them keep their operations safe, reduce downtime, improve efficiency, and meet the latest environmental standards.
Job Description
To act as a digital catalyst for Turbomachinery Commercial operations by establishing a single thread of truth from enquiry to order, leveraging data and digital tools to optimise decision-making, enhance customer experience via automated cross departmental collaboration, and deliver improved commercial performance in Dry Gas Seals.
Commercial Responsibilities
- Own and deliver timely, accurate quotations across all Dry Gas Seal product and service scopes.
- Manage the full enquiry-to-order commercial process, including quotation, negotiation support, and order acceptance for assigned opportunities.
- Ensure commercially robust pricing and margin protection, applying agreements and supporting pricing strategies.
- Review and process purchase orders, ensuring alignment with quoted scope, pricing, and contractual terms.
- Partner with Sales to develop opportunities, leveraging installed base knowledge and customer insights.
- Additional duties as assigned by the local commercial manager.
Digital & Data Responsibilities
- Lead data governance and quality improvement initiatives for Turbomachinery Commercial datasets.
- Design and maintain KPI dashboards and reporting frameworks to enable real-time performance tracking.
- Identify and implement automation and digitisation opportunities across commercial processes.
- Translate data into actionable insights to support decision-making across Sales and Operations.
- Continuously improve digital workflows in collaboration with cross-functional teams.
Commercial Accountabilities
- Own the end-to-end commercial delivery of enquiry-to-order activities, ensuring timely and accurate execution.
- Partner with Sales to develop and convert opportunities, leveraging customer and installed base insights.
- Act as a key commercial focal point, ensuring alignment between customer requirements, commercial terms and operational delivery.
Digital & Data Accountabilities
- Lead digital process improvement initiatives across the Turbomachinery Commercial function.
- Develop and implement KPI frameworks and dashboards to enable real-time performance management.
- Act as the digital interface between Sales, Engineering and Operations, ensuring alignment of tools, systems and data flows.
- Identify and deliver digital innovation opportunities that enhance efficiency, automation and decision-making.
Qualifications
Essential:
- Expertise in data analysis (Excel, Power BI) and translating insights into commercial value.
- Experience with CRM/ERP systems and digital workflows.
- Process mapping and automation mindset.
Desirable:
- Manufacturing or Engineering background.
- Experience in data visualisation / dashboarding.
- Exposure to digital transformation or continuous improvement (Lean, Six Sigma).
- Understanding of data governance and system integration.
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website.
Commercial Product Specialist in Slough employer: Smiths Group
At Smiths Group, we pride ourselves on being an excellent employer that fosters a dynamic and collaborative work culture in Slough. Our commitment to employee growth is evident through continuous training opportunities and a focus on innovation, allowing you to make a meaningful impact in the supply chain sector. Join us to be part of a team where your analytical skills will not only be valued but also drive significant improvements in our operations.
