Commercial Performance Specialist (Turbomachinery) in Slough

Commercial Performance Specialist (Turbomachinery)

• Full-time
• Grade: 09
• Employee Group: Permanent
• Global Region: Europe

John Crane, a business of Smiths Group, is a global leader in mission‑critical flow control solutions for energy and process industries that enable efficient and sustainable operations. Our products include mechanical seals and systems, couplings, bearings, filtration systems, and predictive digital monitoring technologies.

We have a global network of more than 200 sites in over 50 countries and employ more than 6,000 people worldwide.

Location: Slough, Berkshire

Digital Commercial Specialist – Dry Gas Seals

Are you passionate about using data, digital tools and commercial expertise to drive business performance? We are looking for a Digital Commercial Specialist to play a pivotal role in transforming our Turbomachinery commercial operations. This unique hybrid role combines digital innovation with commercial ownership, creating a seamless "single source of truth" from customer enquiry through to order fulfilment. Working closely with Sales, Engineering and Operations teams, you will leverage data analytics, automation and process optimisation to enhance customer experience, improve decision‑making and drive profitable growth across our Dry Gas Seals product and service portfolio.

Responsibilities

Digital & Data Responsibilities (50%)

• Lead data capture, validation and governance activities, improving quality of installed base and customer datasets
• Design, develop and maintain KPI dashboards and reporting tools, enabling automated and real‑time performance visibility
• Identify and implement automation and process digitisation opportunities to reduce manual effort and improve cycle times
• Analyse commercial and operational data to generate actionable insights that support decision‑making
• Drive adoption and effective utilisation of digital tools (SAP, C4C and related systems) across Sales and cross‑functional teams
• Continuously optimise digital workflows in collaboration with Sales, Engineering and Operations

Commercial Responsibilities (50%)

• Own the preparation, delivery and quality of quotations across all Dry Gas Seal products and services (first fit, spares, upgrades, refurbishments)
• Manage and execute the full enquiry‑to‑order process, including quotation issuance, negotiation support and order acceptance
• Drive proactive quote follow‑up and conversion, working closely with Sales to secure order intake
• Review and process purchase orders, ensuring alignment with quoted scope, pricing, and contractual requirements
• Own pricing application and commercial compliance, ensuring adherence to agreements while protecting and optimising margins
• Act as the primary commercial interface between Sales, Engineering and Operations to ensure accurate and efficient order execution
• Support pipeline management and forecasting activities, contributing to order intake visibility and predictability

Qualifications

• Ideally hold a Mechanical Degree
• Expertise in data analysis (Excel, Power BI) and translating insights into commercial value
• Experience with CRM/ERP systems and digital workflows
• Process mapping and automation mindset
• Exposure to digital transformation or continuous improvement (Lean, Six Sigma)
• Understanding of data governance and system integration

Join us for a great career with competitive compensation and benefits, while helping engineer a better future.

We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Career - Smiths Group plc).