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For Companies At a Glance
- Tasks: Manage global service contracts and drive revenue growth while optimising pricing and renewals.
- Company: Join Smiths Detection, a leader in security technology making the world safer.
- Benefits: Flexible benefits, excellent training, and career growth opportunities in a supportive environment.
- Other info: Inclusive culture celebrating diversity and offering a dynamic work environment.
- Why this job: Be part of a team that impacts global safety and security every day.
- Qualifications: Experience in managing high-value contracts and strong commercial acumen required.
The predicted salary is between 60000 - 80000 £ per year.
What You’ll Be Doing
- Build and maintain a clear view of our global service contract portfolio, tracking performance against business cases.
- Lead initiatives to evolve and strengthen our contract management capabilities.
- Identify and drive opportunities to increase revenue, improve margins, and optimise pricing & renewals.
- Monitor contract risk, performance, and compliance – ensuring effective governance is in place.
- Develop and implement tools, templates, policies, and processes to standardise best practice.
- Support and mentor regional contract specialists, sharing knowledge and building capability.
- Lead contract performance reporting, business planning, and forecasting.
- Partner with Sales, Finance, Legal, and operational teams to support key commercial initiatives.
- Contribute to the design of new service offerings and service level agreements.
Qualifications
- Proven experience managing and optimising high value (£m+) service contracts.
- Track record of delivering revenue growth, margin improvement, and commercial performance.
- Experience developing commercial or contract management frameworks, tools or processes.
- Comfortable influencing and leading across a matrix organisation.
- Background in engineered products, services, or B2B/B2G environments.
- Experience working across international markets.
Skills & Knowledge
- Strong commercial and financial acumen.
- Expertise in pricing, negotiation, and contract development.
- Analytical mindset with the ability to turn data into actionable insights.
- Understanding of contract law fundamentals.
- Project/programme management and change management capability.
- Risk identification and mitigation experience.
Desirable
- Knowledge of SAP.
- Formal contract law qualification.
- Additional language skills, German or French.
Service Contracts Excellence Manager employer: Smiths Group plc.
Contact Detail:
Smiths Group plc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Contracts Excellence Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Service Contracts Excellence Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its service offerings. Understand their contract management processes and think about how your experience can add value. This will help you stand out as someone who’s genuinely interested in making a difference.
✨Tip Number 3
Practice your negotiation skills! As a Service Contracts Excellence Manager, you'll need to demonstrate your expertise in pricing and contract development. Role-play with a friend or mentor to get comfortable discussing terms and conditions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s make the world a safer place together!
We think you need these skills to ace Service Contracts Excellence Manager
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your proven experience managing high-value service contracts. We want to see how you've delivered revenue growth and improved margins in your previous roles, so don’t hold back!
Be Specific About Your Skills: When you’re writing your application, be specific about your skills in contract management and negotiation. We love candidates who can turn data into actionable insights, so share examples of how you've done this in the past.
Tailor Your Application: Take a moment to tailor your application to our job description. Mention how your background in engineered products or B2B/B2G environments aligns with what we’re looking for. It shows us you’ve done your homework!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Smiths Group plc.
✨Know Your Numbers
Before the interview, brush up on your financial acumen. Be ready to discuss specific examples of how you've managed high-value service contracts and delivered revenue growth. Use data to back up your achievements; numbers speak volumes!
✨Master the Art of Negotiation
Since this role involves pricing and contract development, prepare to showcase your negotiation skills. Think of a time when you successfully negotiated a contract or improved margins. Practise articulating your approach and the outcomes.
✨Understand the Bigger Picture
Familiarise yourself with Smiths Detection's global operations and how they relate to contract management. Show that you understand the importance of collaboration across teams like Sales, Finance, and Legal. This will demonstrate your ability to work in a matrix organisation.
✨Be Ready to Share Best Practices
As a Service Contracts Excellence Manager, mentoring regional contract specialists is key. Prepare to discuss how you've developed tools or processes in the past. Share your insights on standardising best practices and how you can contribute to building capability within the team.