Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Plan efficient routes for our Commercial Waste vehicles and ensure customer satisfaction.
- Company: Join a family-run business with strong values, operating since 1982 in the South-West of England.
- Benefits: Enjoy life assurance, gym discounts, employee perks, and mental health support.
- Why this job: Be part of a hardworking team focused on environmental sustainability and community impact.
- Qualifications: At least 1 year of experience in a planning role is required.
- Other info: Work hours are from 4.00am to 1.30pm, with opportunities for progression.
The predicted salary is between 24000 - 32000 £ per year.
Who are we?
Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate predominately across the South-West of England. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations.
Hours: 4.00am-1.30pm
We are now seeking an experienced Transport Planner to join our Commercial Waste Operations team. You will be working from our Operations hub at Moreton Valence (Gloucester). You will be required to assess and put together the best routes for our Commercial Waste vehicles ensuring that efficiency and logic drives decision making. You will need to ensure that customer satisfaction is maintained throughout. You will also need to be confident speaking to customers and drivers.
Full training will be provided but the successful candidate will have at least 1 years experience in a planning role.
What can we offer you?
- Life Assurance Scheme
- Free on-site Parking
- Corporate gym membership discount
- Annual Salary Review
- Employee discount (50% on Skip Hire, other discounts on group services)
- Progression opportunities
- 24 hour unlimited access to mental health support
Salary: £32,000 + dependant on experience
Responsibilities for the job role:
- Route planning – ensure that rounds are running efficiently and effectively, resolve any issues on your designated rounds and ensure that customer satisfaction is maintained.
- Maintain regular communication with drivers
- Regularly review routes and make adjustments as required.
- Keep drivers informed of lorry inspection dates
- Driver management – brief and debrief with drivers, monitor driver hours and driver performance including adherence to schedules and driving behaviour.
- Support drivers with on-road issues (e.g. missed collections, access problems).
- Customer Liaison – Respond to commercial waste client queries related to collections, missed services, or scheduling.
- Maintain accurate customer service records and update service plans as needed.
- Regular communication with Commercial Waste administration team to assist with resolving queries.
- Respond to service disruptions (e.g. vehicle breakdowns, driver shortages) with contingency plans.
- Communicate with customers about delays or changes proactively.
What are our core values?
If these values align with yours you are in the right place!
- Honesty – We believe that honesty in all matters is the best policy.
- Family values – We operate as a family unit with high moral standards, discipline and respect.
- Hardworking – We are certain that nothing is impossible if you work hard enough at it.
- Reliability – We pride ourselves on not letting people down and being true to our word.
- Environmental sustainability – We aim to minimise the impact that our company has on the environment by reducing emissions and waste, and recycling a large proportion of our waste (90% plus). We truly believe in a greener future for generations to come.
Please apply if you are interested in this role and we will come back to you.
#J-18808-Ljbffr
Transport Planner employer: Smith's (gloucester) Limited
Contact Detail:
Smith's (gloucester) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Planner
✨Tip Number 1
Familiarise yourself with the local area and transport routes in the South-West of England. Understanding the geography and traffic patterns will help you demonstrate your planning skills during the interview.
✨Tip Number 2
Brush up on your customer service skills, as you'll need to communicate effectively with both drivers and clients. Practising how to handle common queries or issues can give you an edge in discussions.
✨Tip Number 3
Prepare examples from your previous experience that showcase your ability to resolve logistical challenges. Being able to discuss specific scenarios where you improved efficiency will impress the hiring team.
✨Tip Number 4
Research Smiths (Gloucester) Ltd and their core values. Aligning your answers and approach with their emphasis on honesty, family values, and environmental sustainability will show that you're a good cultural fit.
We think you need these skills to ace Transport Planner
Some tips for your application 🫡
Understand the Company Values: Before applying, take some time to understand Smiths (Gloucester) Ltd's core values. Highlight how your personal values align with theirs in your application, especially focusing on honesty, family values, and environmental sustainability.
Tailor Your CV: Make sure your CV reflects your experience in transport planning and any relevant roles. Emphasise your problem-solving skills and ability to maintain customer satisfaction, as these are crucial for the Transport Planner position.
Craft a Strong Cover Letter: In your cover letter, explain why you are interested in the role and how your previous experience makes you a suitable candidate. Mention specific examples of how you've successfully managed routes or resolved issues in past roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application shows attention to detail, which is important for a role that involves planning and communication.
How to prepare for a job interview at Smith's (gloucester) Limited
✨Know the Company Values
Familiarise yourself with Smiths' core values such as honesty, family values, and environmental sustainability. During the interview, demonstrate how your personal values align with theirs, as this will show that you are a good cultural fit for the team.
✨Prepare for Route Planning Questions
Since the role involves route planning, be ready to discuss your previous experience in this area. Think of specific examples where you successfully optimised routes or resolved issues, and be prepared to explain your thought process behind those decisions.
✨Showcase Your Communication Skills
As the role requires regular communication with drivers and customers, highlight your strong communication skills. Prepare examples of how you've effectively liaised with different stakeholders in past roles, especially in resolving issues or managing expectations.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss how you handle unexpected challenges, such as vehicle breakdowns or missed collections. Share specific instances where you developed contingency plans or made quick decisions to maintain customer satisfaction.
