At a Glance
- Tasks: Plan and optimise waste collection routes while managing drivers and ensuring compliance.
- Company: Family-run business with strong values and a commitment to sustainability.
- Benefits: Life assurance, gym discounts, employee discounts, and mental health support.
- Other info: Opportunities for career progression in a supportive environment.
- Why this job: Join a dynamic team making a real impact in waste management and customer service.
- Qualifications: Strong organisational skills and a passion for logistics and teamwork.
The predicted salary is between 30000 - 40000 £ per year.
Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate predominately across the South-West of England. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations.
The Logistics Coordinator is responsible for the effective planning, routing and day-to-day management of commercial waste collection operations across Cardiff and the surrounding areas. The role ensures that vehicles, drivers and resources are deployed efficiently, safely and compliantly to deliver exceptional customer service whilst maximising productivity and profitability.
The successful candidate will be responsible for managing waste collection rounds, supervising drivers and loaders, ensuring legal compliance, resolving operational issues and continuously improving route efficiency. This position plays a key role in supporting the growth and operational performance of the commercial waste business.
Responsibilities for the role:
- Route Planning & Logistics
- Plan and optimise daily collection routes to maximise vehicle utilisation and efficiency.
- Monitor vehicle movements and collection progress throughout the day.
- Manage route amendments arising from new business, customer changes or operational issues.
- Ensure all collections are completed within agreed service levels.
- Identify opportunities to reduce mileage, fuel consumption and operational costs.
- Coordinate ad-hoc collections, emergency requests and service recovery actions.
- Work closely with sales and customer service teams to ensure new customers are integrated efficiently into existing rounds.
- People Management
- Provide day-to-day supervision and support to drivers and loaders.
- Conduct regular performance reviews and one-to-one meetings.
- Manage attendance, timekeeping, holidays and absence reporting.
- Support recruitment, onboarding and training of operational staff.
- Promote a positive safety culture and high standards of conduct.
- Address operational performance issues and support disciplinary and capability processes where required.
- Ensure effective communication between management and frontline teams.
- Compliance & Health and Safety
- Ensure compliance with Operator Licence requirements.
- Monitor driver hours, Working Time Directive and tachograph compliance.
- Ensure all vehicles operate in accordance with legal and company requirements.
- Maintain driver licence checks and competency records.
- Ensure completion of daily vehicle defect reporting procedures.
- Investigate accidents, incidents and near misses.
- Promote compliance with company Health, Safety and Environmental policies.
- Support audits and compliance inspections.
- Operational Performance
- Monitor daily KPIs including: Route completion, Missed collections, Vehicle utilisation, Driver productivity, Fuel performance, Customer complaints.
- Analyse operational data to identify improvement opportunities.
- Produce operational reports for management.
- Support budgetary control and cost management initiatives.
- Drive continuous improvement projects across the transport operation.
- Customer Service
- Liaise with commercial customers regarding service requirements and operational issues.
- Resolve customer complaints and service failures promptly.
- Ensure service delivery meets customer expectations and contractual obligations.
- Support retention and growth of key customer accounts through high service standards.
- Fleet Management
- Coordinate vehicle servicing, inspections and maintenance schedules.
- Work closely with workshop teams to maximise fleet availability.
- Monitor vehicle defects and ensure timely repairs.
- Assist with fleet replacement planning and asset utilisation reviews.
What can we offer you?
- Life Assurance Scheme
- Free on-site Parking
- Corporate gym membership discount
- Annual Salary Review
- Employee discount (50% on Skip Hire, other discounts on group services)
- Progression opportunities
- 24 hour unlimited access to mental health support
What are our core values?
- Honesty - We believe that honesty in all matters is the best policy.
- Family values - We operate as a family unit with high moral standards, discipline and respect.
- Hardworking - We are certain that nothing is impossible if you work hard enough at it.
- Reliability - We pride ourselves on not letting people down and being true to our word.
- Environmental sustainability - We aim to minimise the impact that our company has on the environment by reducing emissions and waste, and recycling a large proportion of our waste (90% plus). We truly believe in a greener future for generations to come.
Please apply if you are interested in this role and we will come back to you.
Contact Details:
Smith's Gloucester Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Logistics Coordinator in Cardiff
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Smith's Gloucester Limited and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Smith's Gloucester Limited!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Smith's Gloucester Limited keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Logistics Coordinator in Cardiff
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Smith's Gloucester Limited:This is your chance to really connect with the team at Smith's Gloucester Limited. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Smith's Gloucester Limited
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Smith's Gloucester Limited.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Smith's Gloucester Limited that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Smith's Gloucester Limited. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
