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- Tasks: Join our team as a Hire Controller, providing top-notch customer service daily.
- Company: Smiths Hire is expanding and values energetic individuals who thrive in a team atmosphere.
- Benefits: Enjoy 25 days holiday, weekly pay, free tool hire, and more perks!
- Why this job: Be part of a supportive culture with full training and opportunities for growth.
- Qualifications: No industry knowledge needed; just bring your enthusiasm and willingness to learn.
- Other info: Work Monday to Friday with no weekend shifts!
The predicted salary is between 24500 - 33500 £ per year.
Smiths Hire are looking for a self-sufficient Hire Controller / Trade Counter to join the team. We’re currently in a period of expansion across the business, and we have a fantastic opportunity at our Castleford Hire Centre.
Smiths Equipment Hire are looking for people who are energetic, enthusiastic, and share our values in providing a fantastic customer experience – build relationships and be part of a great team atmosphere.
This role involves working in a depot team to provide outstanding customer service. You will deal with customer enquiries over the phone and face-to-face in the depot, ensuring our customers receive the service they deserve.
Industry knowledge is not required, as we offer full training on products and systems through our bespoke training facility.
Working hours: Monday to Friday (No Saturdays)
Company Benefits:
- Salary: £29,500 per annum
- 25 Days plus statutory holidays (33 days in total)
- An extra 2 days holiday after 5 years of service
- Weekly pay
- FREE tool hire for all employees – Excluding consumables and delivery
- Group Life Cover at three times your annual salary
- Employee Referral Scheme
- Full uniform provided
- Discounted personal legal services
Apply Now!
Please complete the form on the next page to apply for the position of Hire Controller / Trade Counter.
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Hire Controller / Trade Counter - Castleford employer: Smiths Equipment Hire Ltd
Contact Detail:
Smiths Equipment Hire Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hire Controller / Trade Counter - Castleford
✨Tip Number 1
Familiarise yourself with the company culture and values of Smiths Hire. Show your enthusiasm for providing excellent customer service during any interactions, as this is a key aspect of the role.
✨Tip Number 2
Prepare to discuss your previous experiences in customer service, even if they are not directly related to the hire industry. Highlight your ability to build relationships and work well in a team, as these qualities are essential for the position.
✨Tip Number 3
Research common customer queries and challenges faced in the hire industry. Being knowledgeable about potential customer needs will help you stand out during conversations with the hiring team.
✨Tip Number 4
Be ready to demonstrate your energy and enthusiasm in person or over the phone. A positive attitude can make a significant difference in how you are perceived by the hiring team, so let your personality shine through!
We think you need these skills to ace Hire Controller / Trade Counter - Castleford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Smiths Hire is looking for in a Hire Controller / Trade Counter. Highlight key responsibilities and required skills that you can demonstrate in your application.
Tailor Your CV: Make sure your CV reflects your customer service experience and any relevant skills. Use specific examples that showcase your ability to build relationships and work well in a team, as these are important for this role.
Craft a Compelling Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Mention why you want to work at Smiths Hire and how your values align with theirs, particularly in providing excellent customer service.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in customer-facing roles.
How to prepare for a job interview at Smiths Equipment Hire Ltd
✨Show Your Enthusiasm
Smiths Hire values energetic and enthusiastic individuals. Make sure to express your excitement about the role and the company during the interview. Share why you want to be part of their team and how you can contribute to their fantastic customer experience.
✨Demonstrate Customer Service Skills
Since the role involves providing outstanding customer service, prepare examples from your past experiences where you successfully handled customer enquiries or resolved issues. This will show that you understand the importance of building relationships with customers.
✨Ask Questions About Training
As industry knowledge is not required, take the opportunity to ask about the training provided. Inquire about the bespoke training facility and how it prepares new hires for their roles. This shows your willingness to learn and adapt.
✨Highlight Teamwork Experience
Working in a depot team is crucial for this position. Be ready to discuss your previous experiences working in teams, how you contributed to a positive atmosphere, and how you can help foster a great team environment at Smiths Hire.
