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- Tasks: Lead global service contract management to drive revenue and optimise performance.
- Company: Join Smiths Detection, a leader in security technology making the world safer.
- Benefits: Hybrid working model, competitive salary, and professional development opportunities.
- Other info: Inclusive workplace celebrating diversity and offering excellent career growth.
- Why this job: Make a real impact on global safety while developing your career in a dynamic environment.
- Qualifications: Experience in managing high-value service contracts and strong commercial acumen required.
The predicted salary is between 60000 - 80000 £ per year.
Every minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place. Smiths Detection, part of Smiths Group, is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.
We're looking for a Contracts Excellence Manager to shape and elevate our global contract management approach driving improved financial performance, smarter commercial decisions, and best-in-class service offerings. This is a high impact, strategic role where you'll partner across regions and functions to optimise a complex portfolio of service contracts, influence pricing and renewals, and enable the business to win and deliver profitable agreements globally.
What You'll Be Doing:
- Build and maintain a clear view of our global service contract portfolio, tracking performance against business cases.
- Lead initiatives to evolve and strengthen our contract management capabilities; identify and drive opportunities to increase revenue, improve margins, and optimise pricing and renewals.
- Monitor contract risk, performance, and compliance, ensuring effective governance is in place.
- Develop and implement tools, templates, policies, and processes to standardise best practice.
- Support and mentor regional contract specialists, sharing knowledge and building capability.
- Lead contract performance reporting, business planning, and forecasting.
- Partner with Sales, Finance, Legal, and operational teams to support key commercial initiatives.
- Contribute to the design of new service offerings and service level agreements.
Qualifications:
- Proven experience managing and optimising high value service contracts.
- Track record of delivering revenue growth, margin improvement, and commercial performance.
- Comfortable influencing and leading across a matrix organisation.
- Background in engineered products, services, or B2B/B2G environments.
- Experience working across international markets.
Skills & Knowledge:
- Strong commercial and financial acumen.
- Expertise in pricing, negotiation, and contract development.
- Analytical mindset with the ability to turn data into actionable insights.
- Understanding of contract law fundamentals.
- Project/programme management and change management capability.
- Risk identification and mitigation experience.
- Knowledge of SAP and formal contract law qualification.
- Additional language skills, German or French.
Join us and work for a world-leader, with the benefits and training to reward your dedication and skills. Be part of a team where we are making the world a safer place. We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
Service Contracts Excellence Manager in Hemel Hempstead employer: Smiths Detection
Contact Detail:
Smiths Detection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Contracts Excellence Manager in Hemel Hempstead
✨Tip Number 1
Network like a pro! Reach out to current employees at Smiths Detection on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company’s recent projects and achievements. Show us that you’re genuinely interested in how our technology makes the world safer, and be ready to discuss how your skills can contribute to that mission.
✨Tip Number 3
Practice your negotiation skills! As a Contracts Excellence Manager, you’ll need to demonstrate your ability to influence and lead. Role-play common scenarios with a friend to build your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Smiths Detection.
We think you need these skills to ace Service Contracts Excellence Manager in Hemel Hempstead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Service Contracts Excellence Manager. Highlight your experience with service contracts, revenue growth, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about making the world a safer place and how your background aligns with our mission. We love seeing genuine enthusiasm for the role!
Showcase Your Analytical Skills: Since this role requires an analytical mindset, be sure to include examples of how you've turned data into actionable insights in your previous roles. We’re looking for someone who can drive continuous improvement and deliver measurable business value.
Apply Through Our Website: Don’t forget to apply through our careers website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Smiths Detection!
How to prepare for a job interview at Smiths Detection
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the types of service contracts relevant to the role. Familiarise yourself with key terms, pricing strategies, and compliance issues. This will not only show your expertise but also demonstrate your commitment to the role.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've identified risks or opportunities within contracts and how your insights led to improved financial performance. This will highlight your analytical mindset, which is crucial for this position.
✨Demonstrate Stakeholder Leadership
Think of specific instances where you've successfully influenced stakeholders across different functions. Be ready to share how you navigated complex relationships to achieve a common goal. This will illustrate your ability to lead in a matrix organisation, a key aspect of the role.
✨Ask Insightful Questions
Prepare thoughtful questions about Smiths Detection's current contract management practices and future goals. This shows your genuine interest in the company and the role, while also giving you valuable insights into their operations. It’s a great way to engage with your interviewers and leave a lasting impression.