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- Tasks: Manage and grow client relationships in the defence sector, focusing on advanced security solutions.
- Company: Smiths Detection is a global leader in security technology, dedicated to making the world safer.
- Benefits: Enjoy flexible working options and a commitment to diversity and inclusion.
- Why this job: Join a mission-driven team that values innovation and customer satisfaction in a dynamic industry.
- Qualifications: Experience in account management or sales within defence or technology sectors is essential.
- Other info: This role requires travel across Northern Europe and offers opportunities for professional growth.
The predicted salary is between 32000 - 48000 £ per year.
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Every minute of every day, Smiths Detection’s threat detection and security screening technology helps to protect people and infrastructure, making the world a safer place.
Smiths Detection, part of Smiths Group is a global leader in the development, manufacture and management of security and detection solutions designed to make the world a safer place. Our technology provides threat detection and screening solutions for customers in our key markets: aviation, ports and borders, defence, and urban security.
The Defence Account Manager is responsible for managing and expanding relationships with clients in the defence sector, focusing on Smiths Detection CBRNE technology solutions (Chemical Biological Radiological Nuclear Explosives). The role requires a deep understanding of defence industry requirements and the ability to align company offerings with client needs.
This position involves driving sales growth, maintaining customer satisfaction, and ensuring compliance with relevant regulations.
Key Responsibilities:
Account Management:
- Identify and pursue new sales and business opportunities within the defence sector, including new markets, products, and partnerships.
- Act as the primary liaison between the company and its defence clients, ensuring their needs are understood and met.
- Conduct regular client meetings to discuss ongoing projects, future needs, and potential new opportunities.
- Work in close partnership with the sales order intake team to ensure timely and accurate delivery of quotations and sales proposals to prospects.
- Together with the Defence Business Development Manager, develop and implement strategic account plans to achieve sales targets and expand market share.
- Prepare and deliver compelling presentations and proposals tailored to the unique needs of defence clients.
Technical Expertise & Product Knowledge:
- Maintain a deep understanding of the company’s defence technology offerings, including IMS, CBRNE, and digital solutions.
- Provide clients with expert advice and guidance on the best solutions to meet their specific defence needs.
- Collaborate with the technical team to ensure the successful implementation and integration of technology solutions.
Compliance & Regulations:
- Ensure all sales activities and client interactions comply with relevant defence industry regulations and company policies.
- Stay informed of changes in defence procurement processes, export controls, and other regulatory requirements.
Customer Satisfaction & Support:
- Monitor customer satisfaction levels and work proactively to resolve any issues or concerns.
- Coordinate with the customer support and service teams to ensure timely and effective delivery of products and services.
- Collect and analyse client feedback to improve offerings and customer service.
Reporting & Analysis:
- Provide regular reports to senior management on account performance, sales forecasts, and market trends.
- Analyse market conditions and competitor activities to identify risks and opportunities.
Qualifications:
- Proven experience in account management or sales within the defence or technology sectors.
- Strong understanding of defence technology, procurement processes, and industry regulations.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Willingness to travel across Northern Europe, as and when needed to meet with clients and attend industry events.
- SC Cleared or eligible for SC Clearance.
Preferred Skills:
- Experience working with government contracts and defence procurement.
- Familiarity with military concepts of operations relating to CBRNE technologies.
- Strong problem-solving skills and the ability to think strategically.
Working Conditions:
- You can be based anywhere in the UK, but this role will require travel to client sites, military installations, and industry conferences across the Northern Europe region.
- Some projects may involve working in secure environments with strict confidentiality requirements.
Diveristy & Inclusion:
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers – Smiths Group plc)
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Security and Investigations, Defense and Space Manufacturing, and Military and International Affairs
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Defence Account Manager employer: Smiths Detection
Contact Detail:
Smiths Detection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Defence Account Manager
✨Tip Number 1
Familiarise yourself with Smiths Detection's CBRNE technology solutions. Understanding the specifics of their offerings will allow you to engage in meaningful conversations with potential clients and demonstrate your expertise during interviews.
✨Tip Number 2
Network within the defence sector by attending industry events and conferences. Building relationships with key players in the field can provide valuable insights and potentially lead to referrals or recommendations for the Defence Account Manager role.
✨Tip Number 3
Stay updated on current trends and changes in defence procurement processes and regulations. This knowledge will not only enhance your credibility but also help you align Smiths Detection's offerings with client needs effectively.
✨Tip Number 4
Prepare to discuss your previous experience in account management or sales within the defence or technology sectors. Be ready to share specific examples of how you've successfully managed client relationships and driven sales growth in similar roles.
We think you need these skills to ace Defence Account Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Defence Account Manager position. Understand the key responsibilities and qualifications required, especially the focus on CBRNE technology solutions.
Tailor Your CV: Customise your CV to highlight relevant experience in account management or sales within the defence or technology sectors. Emphasise your understanding of defence technology and procurement processes, as well as any experience with government contracts.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how your skills align with the responsibilities outlined in the job description, particularly in managing client relationships and driving sales growth.
Highlight Compliance Knowledge: Since compliance with defence industry regulations is crucial, ensure you mention any relevant experience or knowledge you have regarding compliance and regulatory requirements in your application materials.
How to prepare for a job interview at Smiths Detection
✨Understand the Defence Sector
Make sure you have a solid grasp of the defence industry, especially regarding CBRNE technologies. Research current trends, challenges, and key players in the market to demonstrate your knowledge during the interview.
✨Showcase Your Account Management Skills
Prepare examples from your past experiences that highlight your account management abilities. Discuss how you've successfully managed client relationships, driven sales growth, and resolved customer issues in previous roles.
✨Prepare for Technical Questions
Since the role requires technical expertise, be ready to answer questions about defence technology and procurement processes. Brush up on relevant regulations and compliance standards to show you're well-informed.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, and prepare to discuss how you've tailored presentations and proposals to meet client needs in the past.
