At a Glance
- Tasks: Install, service, and repair advanced Trace and X-ray equipment for aviation customers.
- Company: Join a leading company dedicated to safety in airport operations.
- Benefits: Competitive pay, paid travel, and a chance to make a difference.
- Other info: Dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a critical role that ensures safe and efficient airport operations.
- Qualifications: Level 3 Engineering qualification and strong troubleshooting skills required.
The predicted salary is between 30000 - 40000 € per year.
We have a fantastic opportunity to join our Service team as a Field Service Engineer, supporting key aviation customers across the Gatwick region. This is a critical and highly visible role where you'll be responsible for installing, servicing, troubleshooting, and repairing advanced Trace and X-ray equipment, playing a vital part in keeping airport operations running safely and efficiently. All travel is paid door‑to‑door, meaning no unpaid commute time.
Responsibilities
- Delivering high quality service and repair support, ensuring strong customer satisfaction
- Installing, maintaining, and repairing complex electrical and mechanical equipment
- Diagnosing faults and resolving issues in the field
- Managing parts, repairs, and service documentation efficiently
- Producing reports and maintaining accurate service records
- Supporting customers with training and technical advice
- Collaborating with senior engineers and product teams
- Contributing to continuous improvement of equipment and processes
- Ensuring compliance with health, safety, and environmental standards
- Supporting other clients including Southampton & Bournemouth Airports.
Qualifications
Essential:
- Level 3 Engineering qualification (electrical, electronic, or mechanical) or equivalent experience
- Experience in troubleshooting and repairing electrical/mechanical systems
- Strong customer focus and communication skills
- Comfortable using MS Office and learning new systems
- Ability to travel at short notice
- Full eligibility for UK Security Clearance (must have lived/worked in the UK for 5+ years)
Desirable:
- Experience with air conditioning systems
- Previous field service or technical support experience
Benefits
Competitive compensation & benefits while contributing to a safer world.
EEO Statement
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. At no time during the hiring process will Smiths Detection, Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including interviews or testing. Avoid fraudulent requests by applying jobs directly through our career's website.
Field Service Engineer Level 3 employer: Smiths Detection Inc
At Smiths Detection, we pride ourselves on being an exceptional employer, offering a dynamic work environment where innovation meets dedication. As a Field Service Engineer in the Gatwick region, you'll enjoy competitive compensation, comprehensive benefits, and the opportunity to contribute to vital airport operations while receiving full support for your professional growth. Our commitment to diversity and inclusion ensures that every voice is valued, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer Level 3
✨Tip Number 1
Network like a pro! Reach out to your connections in the aviation and engineering sectors. Attend industry events or join relevant online groups to meet potential employers and learn about job openings that might not be advertised.
✨Tip Number 2
Prepare for interviews by practising common questions related to field service engineering. Think about your past experiences and how they relate to the role. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Tip Number 3
Showcase your skills! Bring along a portfolio of your work or any relevant certifications to interviews. This can help demonstrate your expertise in troubleshooting and repairing complex systems, which is crucial for the Field Service Engineer role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to a safer world.
We think you need these skills to ace Field Service Engineer Level 3
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your Level 3 Engineering qualification and any relevant experience. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting and repair expertise!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Field Service Engineer role and how your customer focus aligns with our mission at StudySmarter. Keep it engaging and personal!
Show Off Your Communication Skills:Since this role involves a lot of customer interaction, make sure to highlight your strong communication skills in your application. We love candidates who can convey technical information clearly and effectively!
Apply Through Our Website:To ensure your application gets the attention it deserves, apply directly through our careers website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at Smiths Detection Inc
✨Know Your Stuff
Make sure you brush up on your Level 3 Engineering knowledge, especially around electrical and mechanical systems. Be ready to discuss specific troubleshooting scenarios you've faced in the past and how you resolved them.
✨Customer Focus is Key
Since this role involves a lot of customer interaction, think of examples where you've gone above and beyond for a client. Highlight your communication skills and how you ensure customer satisfaction in your previous roles.
✨Get Familiar with the Equipment
Research the Trace and X-ray equipment you'll be working with. If possible, find out about common issues and repairs associated with these systems. Showing that you have a proactive approach will impress your interviewers.
✨Be Ready to Travel
Since travel is a big part of this job, be prepared to discuss your flexibility and willingness to travel at short notice. Share any past experiences where you had to adapt quickly to changing schedules or locations.
