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- Tasks: Join us as an Office Administrator, providing top-notch customer service and support.
- Company: Smiths Business Supplies is a growing leader in IT and office supplies in the UK.
- Benefits: Enjoy competitive salary, professional development, and a supportive team environment.
- Why this job: Be part of a dynamic team focused on success and collaboration in a fast-paced setting.
- Qualifications: 2+ years in an admin role, strong Microsoft Office skills, and excellent communication abilities.
- Other info: Flexible hours and occasional remote work opportunities available.
The predicted salary is between 24000 - 36000 £ per year.
Job title Office Administrator / Sales Support. 2+ years of experience in an administrative role, preferably in a similar industry. Job Summary: Duties and responsibilities * Provide our customer base with excellent customer service and a hassle-free experience when purchasing from Smiths Business Supplies. * Answering incoming calls and queries from customers * Process orders onto the Prima back-office system * Provide customers with quotes and product information * Providing customers with delivery information for their orders * Provide our recycling service set up/collection * Ongoing creation of contacts on Prima and online account monitoring/maintenance * Ongoing development of skills to maintain current level of service for customers * Release of marketing information to customers * Management of POD’s, faulty enquiries, returns, credits, and liaison with Managing Director * Support Sales Consultants by providing customers with specific quotations * Develop existing accounts to maximise their spend and purchases from Smiths Business Supplies. Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Strong organisational and time-management abilities. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Attention to detail and accuracy. Personal Attributes: Professional and approachable demeanor. Proactive problem-solving skills. Ability to handle confidential information with discretion. Working Conditions: Environment: Office-based, with occasional opportunities for remote work. Hours: Standard business hours, with occasional flexibility for overtime or special events. Benefits: Competitive salary. Opportunities for professional development and growth. A supportive and collaborative work environment. At Smiths Business Supplies, we are an enthusiastic team driven by winning mentalities, dedicated to seeing our entire team succeed as we grow. We are committed to fostering a collaborative environment where every member’s contribution is valued. Our goal is to become the biggest IT and office supplies business in the UK, and we are looking for passionate, enthusiastic individuals who are able to work in a fast paced enviroment to join us on this journey and share in our success. Luke Smith – MD
Office Administrator employer: Smiths Business Supplies
Contact Detail:
Smiths Business Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Administrator
✨Tip Number 1
Familiarize yourself with the Prima back-office system, as it's a key part of the role. If you can demonstrate your ability to quickly learn and adapt to new software, it will show us that you're ready to hit the ground running.
✨Tip Number 2
Brush up on your customer service skills! Since providing excellent service is crucial, think about examples from your past experiences where you went above and beyond for a customer. This will help you stand out during discussions.
✨Tip Number 3
Highlight your organizational skills by preparing examples of how you've managed multiple tasks or projects simultaneously. We value team members who can juggle responsibilities effectively in a fast-paced environment.
✨Tip Number 4
Show your enthusiasm for our mission to become the biggest IT and office supplies business in the UK. Research our company values and be ready to discuss how your personal goals align with our vision during the interview.
We think you need these skills to ace Office Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 2+ years of administrative experience, especially in roles similar to the Office Administrator position. Emphasize your proficiency in Microsoft Office Suite and any relevant customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your organizational abilities and problem-solving skills, and how they can benefit Smiths Business Supplies.
Showcase Relevant Experience: In your application, provide examples of how you've successfully managed customer queries, processed orders, or supported sales teams in previous roles. This will demonstrate your capability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key attributes for this role.
How to prepare for a job interview at Smiths Business Supplies
✨Showcase Your Customer Service Skills
Since the role emphasizes excellent customer service, be prepared to share specific examples of how you've successfully handled customer queries or resolved issues in your previous roles. Highlight your proactive approach and ability to create a hassle-free experience for customers.
✨Demonstrate Proficiency in Microsoft Office
As proficiency in Microsoft Office Suite is crucial, make sure to discuss your experience with Word, Excel, PowerPoint, and Outlook. You could even mention specific tasks you've accomplished using these tools, such as creating reports or managing schedules.
✨Emphasize Organizational Skills
The job requires strong organizational and time-management abilities. Prepare to discuss how you prioritize tasks, manage your time effectively, and keep track of multiple responsibilities. Providing examples of past experiences where you successfully juggled various tasks will strengthen your case.
✨Exhibit a Team Player Attitude
Since the company values collaboration, express your willingness to work as part of a team. Share instances where you've supported colleagues or contributed to team projects, showcasing your ability to communicate effectively and work towards common goals.
