At a Glance
- Tasks: Transform customer engagement through data-driven, personalised experiences using Salesforce solutions.
- Company: Join Smith+ Nebew, a leader in innovative marketing technology.
- Benefits: Enjoy generous bonuses, flexible time off, and private health plans.
- Other info: Hybrid working model with hands-on training and mentorship opportunities.
- Why this job: Make a real impact by shaping customer journeys and driving innovation.
- Qualifications: Extensive experience with Salesforce Marketing Cloud and strong technical skills required.
The predicted salary is between 70000 - 90000 £ per year.
As a Marketing Cloud Architect at Smith+ Nebew you will be pivotal in transforming how we engage with customers through data‑driven, personalized experiences. You will work across regions and functions to influence strategy, drive innovation and deliver meaningful impact through cutting edge Salesforce solutions.
Responsibilities
- Operate at the intersection of marketing, data and technology, working closely with commercial stakeholders and CRM teams to bring digital marketing strategies to life.
- Translate marketing objectives into scalable technical designs, shaping customer journeys across email, SMS, mobile and web.
- Design data extensions and automation flows, orchestrate complex engagement strategies ensuring performance, scalability and customer impact.
- Take ownership of integrations between Marketing Cloud, Sales and Service Cloud and external systems, ensuring seamless data flow and connectivity.
- Define governance frameworks, coding standards and best practices to maintain a consistent and secure platform.
- Act as a trusted expert, guide stakeholders on system capabilities and opportunities, continuously optimize performance, resolve challenges and ensure compliance across a global, multi‑instance environment.
Qualifications
- Extensive experience leading Salesforce Marketing Cloud architecture, design and delivery within complex, multinational environments.
- Strong technical expertise across Marketing Cloud including SQL, AMPscript, SSJS, Automation Studio and API integrations.
- Proven ability to design scalable data models, customer journeys and integrations across Salesforce and external systems.
- Solid understanding of data architecture, segmentation, identity resolution and data governance principles.
- Experience working in agile delivery environments, guiding teams to deliver high quality, business‑aligned solutions.
- Strong stakeholder management skills, with the ability to influence, challenge and communicate effectively across technical and business audiences.
- Ability to define and enforce governance standards, ensuring security, compliance and long‑term platform sustainability.
Benefits
- Generous annual bonus.
- Flexible vacation and time off, paid holidays and paid volunteering hours.
- Private health and dental plans, life assurance.
- Hybrid working model (most professional roles).
- Hands‑on training, team‑customised mentorship, employee discounts on gym and fitness clubs.
Salesforce Marketing Cloud Architect in Watford employer: Smith+Nephew
At Smith+ Nebew, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Marketing Cloud Architect, you will benefit from generous annual bonuses, flexible vacation policies, and a hybrid working model that promotes work-life balance. With hands-on training and tailored mentorship opportunities, we are committed to your professional growth while ensuring you have the tools to make a meaningful impact in a global environment.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Marketing Cloud Architect in Watford
✨Network Like a Pro
Get out there and connect with folks in the industry! Attend meetups, webinars, or even local events. The more people you know, the better your chances of landing that dream job.
✨Show Off Your Skills
Don’t just talk about your experience; showcase it! Create a portfolio or a personal website where you can display your projects and achievements. This will help you stand out from the crowd.
✨Ace the Interview
Prepare for those interviews by practising common questions and scenarios related to Salesforce Marketing Cloud. Be ready to discuss how you've tackled challenges in the past and how you can bring value to the team.
✨Apply Through Our Website
Make sure to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Salesforce Marketing Cloud Architect in Watford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Marketing Cloud Architect. Highlight your experience with Salesforce Marketing Cloud, SQL, and any relevant projects that showcase your ability to design customer journeys and data models.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about transforming customer engagement through data-driven strategies. Share specific examples of how you've influenced marketing strategies in previous roles.
Showcase Your Technical Skills:Don’t shy away from detailing your technical expertise! Mention your experience with AMPscript, SSJS, and API integrations. We want to see how you can bring those skills to our team and drive innovation.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Smith+Nephew
✨Know Your Salesforce Stuff
Make sure you brush up on your Salesforce Marketing Cloud knowledge. Be ready to discuss SQL, AMPscript, SSJS, and Automation Studio in detail. Prepare examples of how you've used these tools to create impactful customer journeys.
✨Showcase Your Stakeholder Skills
Since this role involves working closely with commercial stakeholders, think of specific instances where you've influenced strategy or communicated effectively across technical and business teams. Highlight your ability to challenge ideas and drive innovation.
✨Prepare for Technical Scenarios
Expect to tackle some technical scenarios during the interview. Practice explaining how you would design scalable data models or orchestrate complex engagement strategies. Being able to articulate your thought process will impress the interviewers.
✨Understand Governance and Compliance
Familiarise yourself with governance frameworks and best practices in data management. Be prepared to discuss how you would ensure security and compliance in a multi-instance environment, as this is crucial for the role.
