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For Companies At a Glance
- Tasks: Be the IT go-to for Global Procurement, driving tech solutions and enhancing processes.
- Company: Join Smith+Nephew, a leader in innovative medical technology.
- Benefits: Enjoy flexible work, health perks, bonuses, and career development opportunities.
- Why this job: Make a real impact by bridging IT and procurement in a dynamic environment.
- Qualifications: 7+ years in IT or procurement, with strong relationship-building skills.
- Other info: Embrace diversity and thrive in a supportive community.
The predicted salary is between 48000 - 72000 £ per year.
Overview
The IT Procurement Business Relationship Manager (BRM) serves as a strategic liaison between IT and the Global Procurement & GBS Source To Pay organizations. This individual will work closely with key stakeholders involved in the end to end Procurement process to build strong partnerships, understand business needs, and develop a shared technology roadmap that aligns with the overall Procurement strategy.
As the primary IT point of contact for the Global Procurement Leadership Team, the BRM will help identify opportunities to improve processes through technology, manage the intake and prioritization of enhancement ideas, and guide initiatives from concept to delivery with support from the broader IT organization. The BRM is also accountable for managing system escalations and ensuring timely resolution of service disruptions, acting as a key player in maintaining operational excellence.
What will you be doing?
- Strategic Partnership & Engagement: Serve as the trusted IT partner for Global Procurement leadership across Direct & Indirect and GBS Operational Procurement teams (PTP). Facilitate ongoing dialogue between IT and Procurement stakeholders to ensure full alignment and mutual understanding of priorities. Translate Procurement strategies into an actionable technology roadmap in collaboration with Enterprise Architecture and IT leadership using advanced technologies including Artificial Intelligence.
- Project & Initiative Leadership: Collaborate with Project Managers and Business Analysts to scope and execute approved projects and enhancements. Monitor project progress, manage stakeholder expectations, and ensure business readiness for change. Track benefits realization and user adoption post-implementation.
- Technology Roadmap & Portfolio Management: Develop and maintain a technology roadmap aligned with business goals. Identify, evaluate, and prioritize enhancement opportunities and innovations based on business value and feasibility. Ensure initiatives are aligned with enterprise IT standards, cybersecurity policies, and compliance requirements.
- Operational Excellence: Act as the escalation point for system performance issues and outages impacting Procurement operations. Coordinate with IT and business teams to plan system outages to minimize impact. Coordinate with IT operations, support teams, and vendors to ensure swift resolution and clear communication. Plan, lead and deliver project and enhancement delivery in an agile manner to remove risks associated to End of Life and security as well as smaller non-ERP maintenance projects. Hold the delivery execution teams accountable in achieving scope, schedule, financial & quality commitments through operating a metrics-based management system, ensuring adherence to principles and standards in the solution delivery management process. Collaborate with and leverage IT COEs and shared service capabilities. Ensure the project success metrics are met and technology investment delivers business value in line with expectations.
What will you need to be successful?
- Education: Bachelor’s degree in Information Technology, Procurement or Supply Chain, Business Administration, or a related field (Master’s preferred).
- Licenses/ Certifications: Business Analysis, ITIL, Project Management, Agile.
- Experience: 7+ years of experience in IT or Procurement / Supply Chain roles, with at least 3 years in a business relationship or IT program leadership capacity.
- Competencies: Proven track record in building strategic partnerships and delivering technology-enabled business outcomes. Familiarity with ERP systems (SAP preferred), Ariba and Source To Pay solutions. Strong understanding of Sourcing, Contracting, Operational Procurement and Payables technologies. Excellent communication, collaboration, and stakeholder management skills. Ability to manage competing priorities in a complex, matrixed organization. Experience of managing 3rd parties and 3rd party delivered services.
- Preferred: Any of the ITSM Frameworks. Strong knowledge of medical device or regulated life science industry supply chains & procurement processes.
You. Unlimited. We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.
Inclusion, Diversity and Equity: Committed to Welcoming, Celebrating and Thriving on Diversity.
Your Future: annual bonus, life insurance, company stock saving plan.
Work/Life Balance: paid volunteering hours, flexible approach.
Your Wellbeing: private health care with dental care package, multisport card/my benefit platform.
Flexibility: possibility of working in hybrid model.
Training: Hands-On, Team-Customised, subsidies for language classes, certifications and postgraduate studies.
Extra Perks: referral bonus, recognition program, mentoring program.
Stay connected by joining our Talent Community. We’re more than just a company - we’re a community!
IT Business Relationship Manager, Procurement in London employer: Smith+Nephew
Contact Detail:
Smith+Nephew Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Business Relationship Manager, Procurement in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to procurement and IT. Use platforms like LinkedIn to connect with current employees at Smith+Nephew and ask for insights about the company culture and the role.
✨Tip Number 2
Prepare for interviews by understanding the key challenges in IT procurement. Brush up on your knowledge of ERP systems and how they relate to procurement processes. This will help you speak confidently about how you can add value to the team.
✨Tip Number 3
Showcase your project management skills! Be ready to discuss specific projects you've led, particularly those that involved cross-functional teams. Highlight how you managed stakeholder expectations and delivered results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your genuine interest in being part of our community at Smith+Nephew.
We think you need these skills to ace IT Business Relationship Manager, Procurement in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in IT and Procurement. We want to see how your skills align with the role of IT Business Relationship Manager, so don’t hold back on showcasing relevant projects you've led!
Showcase Your Strategic Thinking: In your application, emphasise your ability to build strategic partnerships and deliver technology-enabled outcomes. We’re looking for someone who can translate business needs into actionable tech roadmaps, so give us examples of how you’ve done this before.
Highlight Communication Skills: Since this role involves a lot of collaboration, make sure to demonstrate your excellent communication and stakeholder management skills. Share instances where you’ve successfully engaged with different teams or managed competing priorities.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Smith+Nephew
✨Know Your Tech and Procurement Stuff
Make sure you brush up on your knowledge of ERP systems, especially SAP and Ariba. Understand the end-to-end procurement process and how technology can enhance it. This will help you speak confidently about how you can bridge the gap between IT and Procurement.
✨Build Your Strategic Partnership Skills
Prepare examples of how you've successfully built relationships in previous roles. Think about times when you facilitated dialogue between teams or translated business needs into actionable plans. This will show that you can be a trusted partner for the Global Procurement leadership team.
✨Show Off Your Project Management Prowess
Be ready to discuss your experience with project management methodologies like Agile. Highlight specific projects where you managed stakeholder expectations and ensured business readiness for change. This will demonstrate your ability to lead initiatives from concept to delivery.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly, especially when discussing complex topics like technology roadmaps and operational excellence. Good communication is key in this role, so make sure you can convey your ideas effectively and engage with your interviewers.