IT Director, SAP S/4HANA Order to Cash Transformation

Life. Unlimited. At Smith+Neb we design and manufacture technology that takes the limits off living. We are seeking a senior technology leader who can shape the future of Order to Cash across a complex and regulated global business. You will play a central role in a global ERP transformation, influencing how commercial, distribution and financial processes operate globally. This is not a traditional SAP architecture role. It is an opportunity to redefine how a global organisation commercialises, scales and competes. This role requires someone who can operate at scale, influence senior stakeholders and bring clarity to highly complex environments. You will not just design systems, you will shape how the business delivers value to its customers.

What will you be doing?

• You’ll take ownership of the global Order to Cash domain, acting as the solution authority for one of the most commercially critical areas of the business.
• From defining the future state architecture through to guiding global deployment, you will ensure SAP S/4HANA enables a streamlined, compliant and scalable commercial ecosystem.
• This includes everything from pricing and contract management through to fulfilment, billing, revenue recognition and innovative models such as consignment, loan kits and field inventory.
• Working closely with senior leaders across commercial, logistics and finance functions, you will shape the global template and influence strategic decisions that reduce complexity and unlock value.
• You will challenge legacy approaches, define design principles and ensure every solution is grounded in business outcomes.
• You’ll also lead and develop a team of architects, fostering a culture of accountability, ownership and continuous improvement.
• Success is defined not by system delivery alone, but by the transformation you enable across the organisation.

What will you need to be successful?

• Proven experience leading Order to Cash transformation within SAP S/4HANA, including ownership of solution design across complex, global environments.
• Strong ability to influence senior stakeholders and drive alignment across commercial, finance and supply chain functions.
• A track record of simplifying landscapes, reducing unnecessary integrations and enabling scalable, global templates.
• Demonstrated leadership capability, including building high performing teams and operating effectively in global, matrixed organisations.
• Strong governance mindset, acting as a true design authority balancing global standards with business flexibility.
• Understanding of designing compliant commercial systems in regulated industries and strategic thinking about SAP enabling innovation, including AI‑driven capabilities.

The role requires deep SAP expertise and the ability to lead transformation at scale. You will articulate the art of the possible, challenge decisions constructively and ensure technology serves the broader ambition of building a best in class, future‑ready organisation.

Benefits

• Our strongest investments are in our people and patients we serve.
• Inclusion and Belonging: Committed to welcoming, celebrating and thriving on inclusion and belonging.
• Your Future: Generous annual bonus and pension schemes, share options, and car allowance.
• Work/Life Balance: Flexible vacation and time off, paid holidays and paid volunteering hours.
• Your Wellbeing: Private health and dental plans, healthcare cash plans, income protection, life assurance and more.
• Flexibility: Hybrid working model for most professional roles.
• Training: Hands‑on, team‑customised, mentorship.
• Extra perks: Discounts on gyms and fitness clubs, salary sacrifice bicycle and car schemes, and many other employee discounts.

We believe in creating the greatest good for society.